What are the responsibilities and job description for the Member Service Representative position at Neches Federal Credit Union?
Our Member Service Representatives deliver exceptional service while assisting members with their financial needs. They use their knowledge and pro-active problem-solving skills to educate members about our products and services. Recognized for our commitment to employees, members, and the surrounding communities we serve, Neches is proud to be a Great Place to Work certified company. With $1 Billion in assets and over 80,000 members, we are dedicated to delivering signature service while providing financial resources to improve our members’ financial well-being. We are proud of our local roots and Team Neches continues to be true to the credit union commitments. We are Family, Friends, Community.
ADDITIONAL REQUIRED QUALIFICATIONS:
- High School diploma or equivalent
- 6-months cash handling or equivalent experience
- Ability to work well in a team environment and support the credit union’s mission and values
- Dependable; punctual and regular attendance
JOB SUMMARY:
- Processing member transactions, i.e. deposits, withdrawals, transfers, cashing checks, loan payments, credit card cash advances etc.
- Issuing money orders, cashier checks, and hunting/fishing license tags
- Responsible for balancing drawer
- Completing various transaction reports
Classification: Non-Exempt
Location: Nall (Port Neches)
Hours: Scheduled for 40-hours per week between the hours of
Monday through Thursday 8:15AM to 5:15PM
Fridays 8:15AM to 5:15PM or 9:15AM to 6:15PM
Rotating Saturdays 6:45AM to 10:15AM