What are the responsibilities and job description for the Patient Access - Front Desk position at Nebraska Orthopaedic Center?
We always strive to make your experience at Nebraska Orthopaedic Center a friendly, comfortable, and positive one. We want you to feel you received the same high-quality care we would offer a member of your own family. At NOC, we strive to be your healing destination.
Essential Job Duties:
Essential Job Duties:
- Greet and register patients in a prompt, pleasant, and helpful manner.
- Verify patient demographic and insurance information and update in the medical record as needed.
- Maintain and update current information on physicians’ schedules, ensuring that patients are scheduled properly.
- Answer telephone, screen calls, take messages, and provide information.
- Answer questions regarding patient appointments.
- Oversee waiting area, coordinate patient movement, and report problems and irregularities.
- Maintain patient confidentiality and follow HIPAA Guidelines.
- Attend meetings as required.
Desired knowledge, skills, and/or other abilities:
- Knowledge of clinic operating policies
- Ability to effectively examine documents for accuracy and completeness
- Ability to prepare records with attention to detail
- Strong verbal and written communication skills
- A team-player mentality and a willingness to provide support for co-workers
- Self-motivated with the ability to multi-task while working in a fast-paced environment
- High School Diploma or GED with a minimum of one year experience in a medical office setting is preferred.
Our physicians have trained among some of the top medical experts and training facilities in the nation. We place a great deal of value on each and every opportunity we have to assist patients to regain the quality of life they deserve. Our commitment to the University of Nebraska Athletic Department (Husker Team Physicians), area high schools and recreational athletes shows our motivation to minimize an athlete’s downtime so they can complete to the best of their ability.
EOE