What are the responsibilities and job description for the Experienced Dental Receptionist position at Neal Dental Care?
About Us
We are a privately owned, patient-centered dental practice dedicated to providing exceptional care in a warm and supportive environment. As an independent practice—not a corporate chain—we prioritize long-term patient relationships, teamwork, and giving our team the time and resources they need to succeed.
Position Overview
We are seeking an experienced Dental Front Desk Coordinator to be the welcoming face of our office. The ideal candidate is organized, personable, and confident in managing a busy schedule while maintaining a high level of professionalism and customer service.
Responsibilities
- Greet and check in patients with a friendly, professional demeanor
- Handle phones, emails, and patient communication
- Schedule and confirm appointments efficiently
- Verify insurance benefits and obtain authorizations
- Present treatment plans and review financial arrangements
- Process payments and maintain accurate patient records
- Support smooth daily operations by coordinating with clinical staff
- Maintain HIPAA compliance and uphold practice standards
Qualifications
- 1–2 years of experience in a dental front desk or dental office role required
- Strong understanding of dental insurance verification and billing
- Familiarity with Eaglesoft is a plus
- Excellent communication and customer service skills
- Detail-oriented, reliable, and able to multitask effectively
- Positive attitude and a collaborative, team-focused mindset
Job Type: Full-time
Pay: Up to $28.00 per hour
Work Location: In person
Salary : $28