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Child Welfare Case Manager

ND Health and Human Services
Bismarck, ND Full Time
POSTED ON 9/27/2026
AVAILABLE BEFORE 1/24/2027

Burleigh County Human Service Zone is hiring a Child Welfare Case Manager in Bismarck, North Dakota

Burleigh County Human Service Zone is seeking a Child Welfare Case Manager for the Child Welfare/Family Services Team to ensure the safety, permanency and well-being of children and families in our community.

Child Welfare Case Manager duties include but are not limited to:

  • Assess and provide case management services; Provide information and referral services for children and families
  • Develop case plans, goals, and safety plans for caretakers and children
  • Handle highly complex and sensitive responsibilities requiring extensive knowledge, skills, and passion for child welfare
  • Make informed decisions within approved policies and procedures
  • Ensure thorough, accurate, and timely responses and documentation in compliance with State and Federal regulations
  • Coordinate with local service providers, law enforcement, and legal entities
  • Prepare for and testify in court proceedings
  • Participate in emergency response planning
  • Maintain flexibility with on-call scheduling and non-traditional working hours

To succeed in this position, you should have a passion for serving others and a desire to make a positive impact. You should be highly organized, able to manage your time and priorities effectively and have demonstrated ability to communicate with diverse populations. You will need to have a strong understanding of program policies and laws. You will also need to be comfortable working with all types of software and database applications, with a willingness to learn new technology programs and have attention to detail.

To be considered for this position, you must have a bachelor's degree in one of the following areas: social work, psychology, sociology, counseling, human development, education, human services, child development and family science, behavioral health, applied behavior analysis, nursing (bachelor level degree) or criminal justice. Plus, one of the following:

Family Service Specialist III:

  • Two (2) years of professional work experience as a social worker, child protective services worker, or professional case manager is required. Qualifying experience includes work in healthcare, behavioral health, child welfare, developmental disabilities, case management in a corrections setting, or social services. This experience must involve direct client interaction, service coordination, and documentation responsibilities.
  • A master's degree may substitute for one (1) year of the work experience requirement
  • A bachelor's degree as listed above

Family Services Specialist II:

  • One (1) year of professional work experience as a social worker, child protective services worker, or professional case manager is required. Qualifying experience includes work in healthcare, behavioral health, child welfare, developmental disabilities, case management in a corrections setting, or social services. This experience must involve direct client interaction, service coordination, and documentation responsibilities.
  • A master's degree in one of the above areas may substitute for the work experience requirement
  • A bachelor's degree as listed above

Family Services Specialist I:

  • No work experience required
  • A bachelor's degree as listed above

Salary will be adjusted if position is filled as an FSS I or FSS II.

Individuals may be required to work some non-traditional hours.

Frequent travel throughout Burleigh County is required.

The successful applicant must pass a standard background, motor vehicle, criminal record check, and must maintain a valid driver's license and auto insurance.

Working for Burleigh County Human Service Zone:

Burleigh County Human Service Zone partners with the Department of Health and Human Services and Burleigh County to deliver child welfare safety and program protocols and provides employees with the excellent benefits and employment packages offered by Burleigh County as a Burleigh County employee.

Burleigh County Human Service Zone team members are offered robust medical, dental and life insurance coverage, as well as an excellent retirement package. Employees enjoy ten paid holidays, as well as earning both annual leave and sick leave days.

About Team ND

"Far and away the best prize life offers is the chance to work hard at work worth doing." - Theodore Roosevelt

Application Procedures

Your resume must clearly show the months and years of employment for each position listed. This information is required to accurately calculate your qualifying experience and determine whether you meet the minimum qualifications of the position. Resumes that do not include sufficient employment date may not be able to be fully evaluated.

Applicants must be legally authorized to work in the United States. The Department of Health & Human Services does not offer or provide sponsorships.

This employer participates in E-Verify. Please visit the following website for additional information HHS ND Careers E-Verify

A copy of your qualifying degrees transcript and any applicable certifications or licensures must be provided at the time of an interview.

For more information about the position or if you need an accommodation, please contact Tayonne Nachatilo by email: tnachatilo@nd.gov or phone: (701) 498-3098.

Employing Unit ND HHS - Burleigh County Human Service Zone

TTY Number ND Relay Service 1 (800) 366-6888 (text) or 1 (800) 366-6889 (voice)

If you are experiencing technical difficulties with the Application Process or uploading attachments, please contact recruiter@nd.gov or (701) 328-3290.

Equal Employment Opportunity

The State of North Dakota and this hiring agency do not discriminate on the basis of race, color, national origin, sex (including sexual orientation and gender identity), genetics, religion, age or disability in employment or the provisions of services and complies with the provisions of the North Dakota Human Rights Act.

As an employer, the State of North Dakota prohibits smoking in all places of state employment in accordance with N.D.C.C. Sect. 23-12-10.

Expected hours: 40.0 per week

Benefits:

  • Dental insurance
  • Health insurance
  • Life insurance
  • Paid time off
  • Retirement plan
  • Vision insurance

Salary : $32 - $33

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