What are the responsibilities and job description for the Educational Program Manager position at NCCU Public Administration?
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Please see Special Instructions for more details.
Pre-Employment Requirements
Position Information
Position/Classification Title Program Manager Working Title Educational Program Manager Position Number 617495 FLSA Exempt Appointment Type Time Limited - Full Time Tenure Track No FTE 1 = 40 hours/week, 12 months If time limited, duration date 12/01/2028 Department Hiring Range EEO-1 Category Professionals SOC Code 25-9031 - Instructional Coordinators
Position Overview
Be an Eagle - Where Purpose Takes Flight!
Are you ready to make an impact? At North Carolina Central University (NCCU), we are more than an institution—we are a community rooted in a legacy of excellence and transformation. A historically Black university located in Durham, North Carolina, also known as ‘The City of Medicine,’ NCCU has been a cornerstone of education since 1910, fostering innovation and progress.
Join our team and enjoy a comprehensive benefits package and exclusive perks designed to support your work-life balance. At NCCU, your professional growth will be nurtured, and your contributions will help shape the future for our students and the community we serve. Become part of a legacy that drives change and achievement.
An opportunity awaits you at NCCU, where your purpose can take flight.
Visit NCCU.edu.
Primary Function of Organizational Unit
The School of Education oversees the university’s educator preparation program (EPP). The EPP is multifaceted and provides many services and programming in teacher education. The overarching goal of the School of Education is to prepare students for careers in education.
Primary Purpose of Position
The Time Limited Project Manager oversees all administrative components of the program and reports directly to the Program Director. The Time Limited Project Manager is responsible for the execution and supervision of all operational aspects of the program including, but not limited to, housing, transportation, security, insurance, and counseling. The Time Limited Project Manager coordinates with the various offices inside and outside NCCU that engage with the program regarding its day-to-day operations and ensures the program is operating optimally. The Time Limited Project Manager is also the main point of contact for all stakeholders regarding questions that address program implementation and partnerships.
Required Knowledge, Skills, And Abilities
N/A
Equal Opportunity Employer
Consistent with the policy of the State of North Carolina, North Carolina Central University (NCCU) reaffirms that it has been, and will continue to be, the policy of this University to be an equal opportunity employer. North Carolina Central University is committed to providing educational opportunities and prohibits discrimination against students, applicants, employees, or visitors based on race, color, genetic information, national origin, religion, sex, sexual orientation, gender identity, age, disability, political affiliation, or veteran status. Any individual alleging discrimination based on sexual orientation cannot grieve beyond the University’s internal grievance process. In keeping with this policy, and to further the principle of equal opportunity, all other personnel matters such as recruitment, selection, hiring, promotion, compensation, performance appraisal, disciplinary actions, benefits, transfers, separations, reduction in force, grievance procedures, company-sponsored training, education, tuition assistance, and social and recreational programs will also continue to be administered in accordance with this policy.
Primary Responsibilities And Duties
Function Communication - Verbal/Written Describe the specific tasks and responsibilities related to the function.
Communicate with staff members on a regular basis and monitor program quality and satisfaction
Excellent written communication and proofreading skills for preparing correspondence, documents and reports, utilizing correct spelling, grammar and punctuation.
Superior verbal and interpersonal communication skills for effectively interacting with individuals at various levels within the organization
Demonstrates tact, a positive attitude, and courtesy and discretion in dealing with faculty, staff, students, and the public
Respond promptly and courteously to all phone, email and in person inquiries, providing exceptional customer service
Ensures a response to both internal/external inquiries are made within 24 hours; ensures office phone voicemail is checked regular and messaging is appropriate to the office
Provides status updates regarding outstanding work responsibilities
Prepare program reports
Facilitate ongoing communication with families of prospective and enrolled students
Function Information/Records Administration Describe the specific tasks and responsibilities related to the function.
Oversee all administrative aspects of the postsecondary program, with attention to details of the development and implementation of program activities.
Facilitate recruitment, selection and hiring of highly qualified staff members
Organize faculty, students and staff training across campus in support of those served by the program
Proficiency with Microsoft Word, Outlook, Excel and the Internet, prefer experience with Canvas, Chrome River, and Banner 9
Follows established financial guidelines, including travel and purchasing and complete travel request and reimbursement for staff/faculty using Chrome River
Facilitate People Admin transactions (postings, updating job descriptions, preparing job descriptions for posting)
Facilitate procurement transactions in Eagle Purch
Function Problem Solving Describe the specific tasks and responsibilities related to the function.
Work directly with the Program Director to collaborate on programmatic decisions and implementation regarding the postsecondary program
Serve as the program liaison when there are operational or programmatic challenges and coordinate the response team when situations involving the program and/or its participants demand action
Exercise good judgement in sensitive, complex and/or new situations
Set priorities, organize, coordinate duties with other administrative personnel, and work under pressure in a dynamic environment
Self-motivated, with the ability to anticipate needs and initiate action
Manage multiple, concurrent projects, and meet strict deadlines
Work independently as well as function effectively in a team within a diverse group of people anticipates needs of the program and works proactively to meet them
Engages in behaviors/actions that benefit of the department and its students
Ensures assigned office space is kept neat, uncluttered and secure to ensure confidentiality of information, maintain order and ensure an orderly appearance
Advises the Director on major developments or challenges associated with operations/processes
Identifies needed changes in policies, procedures and systems and provides recommendations for effective solutions to the chair
Participates in academic event planning, as assigned, including but not limited to attending the events
Posting Detail Information
Posting Number EPA03433P Open Date 11/17/2025 Date desired for closing or initial review Close Date Open Until Filled Yes Date Position Available 01/05/2026 Special Instructions to Applicants
Requirements
Pre-Employment Requirements:
Required Documents
Required fields are indicated with an asterisk (*).
Please see Special Instructions for more details.
Pre-Employment Requirements
- You must complete and submit an electronic application for employment to be considered. Resumes will not be accepted in lieu of completing an electronic application.
- Applicants seeking Veteran’s Preference must attach a DD 214 form or those seeking National Guard Preference must attach as NG23A form. Certificate of Release or Discharge from Active Duty with your application during the process of applying to the job posting.
- Final candidates are subject to criminal background checks, and education/license verification prior to employment.
- North Carolina Central University participates in E-Verify. Federal law requires all employers to verify the identity and employment eligibility of all persons hired to work in the United States.
- Accrued Vacation and Sick Leave
- Community Service Leave
- NC State – Health Benefits
- NCFlex – Vision, Dental, Flexible Spending Account, Life Insurance and more
- 11-12 Paid Holidays
- Teachers and State Employees Retirement System (TSERS)
- Optional Supplemental Plans – 401k, 403b, 457b and 457
- Employee Assistance Program (EAP)
- Campus Recreation Center Discount
- University Bookstore Discount and more.
Position Information
Position/Classification Title Program Manager Working Title Educational Program Manager Position Number 617495 FLSA Exempt Appointment Type Time Limited - Full Time Tenure Track No FTE 1 = 40 hours/week, 12 months If time limited, duration date 12/01/2028 Department Hiring Range EEO-1 Category Professionals SOC Code 25-9031 - Instructional Coordinators
Position Overview
Be an Eagle - Where Purpose Takes Flight!
Are you ready to make an impact? At North Carolina Central University (NCCU), we are more than an institution—we are a community rooted in a legacy of excellence and transformation. A historically Black university located in Durham, North Carolina, also known as ‘The City of Medicine,’ NCCU has been a cornerstone of education since 1910, fostering innovation and progress.
Join our team and enjoy a comprehensive benefits package and exclusive perks designed to support your work-life balance. At NCCU, your professional growth will be nurtured, and your contributions will help shape the future for our students and the community we serve. Become part of a legacy that drives change and achievement.
An opportunity awaits you at NCCU, where your purpose can take flight.
Visit NCCU.edu.
Primary Function of Organizational Unit
The School of Education oversees the university’s educator preparation program (EPP). The EPP is multifaceted and provides many services and programming in teacher education. The overarching goal of the School of Education is to prepare students for careers in education.
Primary Purpose of Position
The Time Limited Project Manager oversees all administrative components of the program and reports directly to the Program Director. The Time Limited Project Manager is responsible for the execution and supervision of all operational aspects of the program including, but not limited to, housing, transportation, security, insurance, and counseling. The Time Limited Project Manager coordinates with the various offices inside and outside NCCU that engage with the program regarding its day-to-day operations and ensures the program is operating optimally. The Time Limited Project Manager is also the main point of contact for all stakeholders regarding questions that address program implementation and partnerships.
Required Knowledge, Skills, And Abilities
- Able to communicate effectively
- Organization Skills
- Office management skills
- Project management
- Budget management
- Attention to details
- Microsoft Office Proficiency
- Able to meet deadlines
- Master’s degree in Special Education, Social Work, Rehabilitation Counseling, or related field
- Demonstrated commitment to working and serving students with intellectual and developmental disabilities and their families.
- Demonstrated success in leading administrative tasks, project and team management, and communication.
N/A
Equal Opportunity Employer
Consistent with the policy of the State of North Carolina, North Carolina Central University (NCCU) reaffirms that it has been, and will continue to be, the policy of this University to be an equal opportunity employer. North Carolina Central University is committed to providing educational opportunities and prohibits discrimination against students, applicants, employees, or visitors based on race, color, genetic information, national origin, religion, sex, sexual orientation, gender identity, age, disability, political affiliation, or veteran status. Any individual alleging discrimination based on sexual orientation cannot grieve beyond the University’s internal grievance process. In keeping with this policy, and to further the principle of equal opportunity, all other personnel matters such as recruitment, selection, hiring, promotion, compensation, performance appraisal, disciplinary actions, benefits, transfers, separations, reduction in force, grievance procedures, company-sponsored training, education, tuition assistance, and social and recreational programs will also continue to be administered in accordance with this policy.
Primary Responsibilities And Duties
Function Communication - Verbal/Written Describe the specific tasks and responsibilities related to the function.
Communicate with staff members on a regular basis and monitor program quality and satisfaction
Excellent written communication and proofreading skills for preparing correspondence, documents and reports, utilizing correct spelling, grammar and punctuation.
Superior verbal and interpersonal communication skills for effectively interacting with individuals at various levels within the organization
Demonstrates tact, a positive attitude, and courtesy and discretion in dealing with faculty, staff, students, and the public
Respond promptly and courteously to all phone, email and in person inquiries, providing exceptional customer service
Ensures a response to both internal/external inquiries are made within 24 hours; ensures office phone voicemail is checked regular and messaging is appropriate to the office
Provides status updates regarding outstanding work responsibilities
Prepare program reports
Facilitate ongoing communication with families of prospective and enrolled students
Function Information/Records Administration Describe the specific tasks and responsibilities related to the function.
Oversee all administrative aspects of the postsecondary program, with attention to details of the development and implementation of program activities.
Facilitate recruitment, selection and hiring of highly qualified staff members
Organize faculty, students and staff training across campus in support of those served by the program
Proficiency with Microsoft Word, Outlook, Excel and the Internet, prefer experience with Canvas, Chrome River, and Banner 9
Follows established financial guidelines, including travel and purchasing and complete travel request and reimbursement for staff/faculty using Chrome River
Facilitate People Admin transactions (postings, updating job descriptions, preparing job descriptions for posting)
Facilitate procurement transactions in Eagle Purch
Function Problem Solving Describe the specific tasks and responsibilities related to the function.
Work directly with the Program Director to collaborate on programmatic decisions and implementation regarding the postsecondary program
Serve as the program liaison when there are operational or programmatic challenges and coordinate the response team when situations involving the program and/or its participants demand action
Exercise good judgement in sensitive, complex and/or new situations
Set priorities, organize, coordinate duties with other administrative personnel, and work under pressure in a dynamic environment
Self-motivated, with the ability to anticipate needs and initiate action
Manage multiple, concurrent projects, and meet strict deadlines
Work independently as well as function effectively in a team within a diverse group of people anticipates needs of the program and works proactively to meet them
Engages in behaviors/actions that benefit of the department and its students
Ensures assigned office space is kept neat, uncluttered and secure to ensure confidentiality of information, maintain order and ensure an orderly appearance
Advises the Director on major developments or challenges associated with operations/processes
Identifies needed changes in policies, procedures and systems and provides recommendations for effective solutions to the chair
Participates in academic event planning, as assigned, including but not limited to attending the events
Posting Detail Information
Posting Number EPA03433P Open Date 11/17/2025 Date desired for closing or initial review Close Date Open Until Filled Yes Date Position Available 01/05/2026 Special Instructions to Applicants
Requirements
Pre-Employment Requirements:
- You must complete and submit an electronic application for employment to be considered. Resumes will not be accepted in lieu of completing an electronic application.
- Applicants seeking Veteran’s Preference must attach a DD 214 form or those seeking National Guard Preference must attach as NG23A form. Certificate of Release or Discharge from Active Duty with your application during the process of applying to the job posting.
- Final candidates are subject to criminal background checks, and education/license verification prior to employment.
- North Carolina Central University participates in E-Verify. Federal law requires all employers to verify the identity and employment eligibility of all persons hired to work in the United States.
- Accrued Vacation and Sick Leave
- Community Service Leave
- NC State – Health Benefits
- NCFlex – Vision, Dental, Flexible Spending Account, Life Insurance and more
- 11-12 Paid Holidays
- Teachers and State Employees Retirement System (TSERS)
- Optional Supplemental Plans – 401k, 403b, 457b and 457
- Employee Assistance Program (EAP)
- Campus Recreation Center Discount
- University Bookstore Discount and more.
Required Documents
- Resume/CV
- Cover Letter
- Unofficial Transcripts (official required from selected candidate)
- List of References
- Other Document
- DD-214 (Veterans Only)
- NGB23A or NGB22/DD256 (National Guard Only)
Required fields are indicated with an asterisk (*).
