Service Writer

About this Position:

• Our Service Writer position is responsible for managing the administrative areas of our work orders and is an important role for our Fife
• This position works closely with our Managers to ensure that the work orders are accurate, complete and filed timely.
• In addition, our service writers update work order data and associated service hours by regularly entering data on CAT software, making airline reservations, data entry of time cards.
• A quick yet friendly approach is essential for this role where accuracy and attention to detail are desired.

Qualifications & Experience Needed:

• You will need to be experienced using Microsoft Office such as Outlook and Word and demonstrate a disciplined ability to work with limited supervision.
• The ideal candidate will have excellent verbal and written communication skills, self-motivation, attention to detail, results orientation, and the ability to thrive in a fast-paced, multitasking environment.
• Candidate must have a valid state driver’s license.
• 2-3 years of progressive management experience is preferred

Employee Benefits:

We offer a competitive benefits package that includes an hourly wage from $28.40  to $34.75 per hour.

• Retirement:   401k w/ Company Match and Profit Sharing
• Paid Time Off:  Paid Vacation, Holiday & Sick Leave
• Health Insurance: Premera Blue Cross Medical w/Telehealth & Dental
• Vision Insurance:  VSP Vision Insurance
• Insurance:  Company Paid Life, AD&D & Disability Insurance
• Guidance Resources:  Employee Assistance Program
• Rewards:  Quarterly Employee Recognition Cash Program
• Discounts:  CAT Products, Rental/Sales Discounts
• Financial Access:  Credit Union Membership is available
•  Growth/Stability:   Career Growth Opportunities within a 4^th Generation Family owned Company for over 96 years
• Tenure:  Seniority Bonus, starting at 5 years
• Talent Referral Program:  Employee Referral Bonus

To apply for this unique position, please go to our web site at   www.ncmachinery.com

Harnish Group Inc. is the Caterpillar Dealer in Central and Western Washington, Central and Eastern Montana, Northwestern Wyoming, Northwestern North Dakota and the state of Alaska. Our Member Companies are N C Machinery, N C The Cat Rental Store, N C Power Systems, Tractor & Equipment Co., T & E The Cat Rental Store, T&E Power Systems, SITECH Northwest Inc., representing Caterpillar and other manufacturers.  A family owned and managed company since 1929 with over 1200 employees, our Mission is to help our customers succeed by providing premier business solutions delivered by engaged employees through teamwork and excellence. 

Salary : $28 - $35