Commercial Real Estate Relationship Manager II

It starts with our culture ...

Common sense has never been common.

If it were, the world would be a different place. Things would run smoothly and on time. People would do what they say and say what they do. Everything would be fair, without all the small talk. And banks would only sell you what you need. When a banker looked at a client, they wouldn’t just see a number, they’d see a dad or a mom or a graduate or a business owner. Our Bankers understand the complexities of people’s lives and offer simple solutions.

That's the basics of Relationships. Fairness. Simplicity®. When you choose our Company, you have an opportunity to make an impact beyond the walls of our buildings.

We have a long-standing commitment to Equity, Diversity and Inclusion. Through our banking relationships, investing, grants, and volunteerism, NBH Bank promotes the growth, revitalization and sustainability of the communities we serve. We believe that these are important elements in building and sustaining a successful organization and a positive, results-driven culture. We strive for all of our associates to feel welcome and empowered at work.

As a Commercial Real Estate Relationship Manager III, You will actively pursue lower middle market relationships specific to Real Estate for NBH Bank, and provide a full range banking services with an emphasis on loans, treasury management and deposit business products, with a goal of earning 100% of the client’s relationship. You will be responsible for a variety of tasks including developing and expanding business relationships by calling on potential and existing clients to offer business loan, deposit, and treasury services, identify Consumer, Mortgage and Premier/Private Banking opportunities for your Business Clients and the Business Client’s Associates, and provide financial advice and counsel to business clients on credit structure with the help of your teammates. You will be able to provide initial credit analysis skills including review of the Client’s financial statements, high-level credit worthiness of the opportunity and advising the Client on the current loan structure.

You will be expected to provide high-level guidance around treasury management products and be able to bring in Treasury Management partners for further counsel to the client. Guide the Client and internal partners in all aspects of the on-boarding process, from initial meetings to on-going account maintenance. Deliver a consistent and positive experience to all Clients with every interaction and monitor loan portfolio performance by maintaining contact with the borrowers and understanding to resolve problems.

Additionally, Specialty Relationship Manager III’s, proactively cultivate client relationships, develop new prospects and referral sources to ensure maximum results consisting of acquiring, expanding, and retaining full banking relationships, with an enhanced focus on deposit, treasury and business lending growth, establish a referral network and build relationships within an established Centers of Influence (COI) network, and understand market industry research for market trends that impact client’s business and spot opportunities to provide financial services. Relationship Manager IIIs are expected to build rapport with clients and fellow associates and treat others with respect and consideration regardless of their status or position, maintain current knowledge and continuously be informed/updated about the Healthcare industry and how it currently, and will impact in the future, your Client’s business.

All associates are expected to maintain current knowledge and consistent compliance with regulations and bank policies and procedures related to the position, including but not limited to Bank Secrecy Act (BSA) and Office of Foreign Assets Control (OFAC) requirements.

Minimum Requirements: To be considered for this position, you must possess the following qualifications.

• Bachelor’s degree in Business Administrations or equivalent combination of education and work experience.
• 7 years of successful Commercial Real Estate
• 7 years of banking experience.
• 7 years successful business-to-business development experience.
• Completion of bank training or formal credit training program.
• Proven track record of managing client relationships and negotiating deals.
• Expert understanding of the closing legal documentation process, including document review and negotiation

Desired Qualifications: To be considered an ideal candidate, you should possess some of the following qualifications:

• Master’s degree or equivalent combination of education and work experience.
• 10 years of successful commercial or small business lending.
• 10 years of banking experience.

Skills and Abilities: Below is a general list of desired skills and abilities; this is not an exhaustive list.

• Strong credit background with ability to analyze financial statements, underwrite loans, and prepare loan presentations for approval by credit committees.
• Strong oral and written communication skills with the ability to clearly and concisely articulate issues.
• Ability to think creatively and meet challenges with resourcefulness.
• Strong interpersonal skills with the ability to build peer and/or team cohesiveness.
• Ability to work effectively in a collaborative environment.
• Ability to prioritize competing demands and effectively manage multiple tasks and/or projects.
• Ability to make sound and timely decisions, to consistently deliver on commitments and assume responsibility for results.
• Strong client service skills with the ability to interact in a professional manner with both internal and external clients.
• Carries oneself in a professional manner both inside and outside the bank, always representing the bank in a professional manner.
• Proficient in MS office applications which include Outlook, Word, Excel and PowerPoint.
• Competent as stand-in for Market Leader when deemed necessary by Market Leader or Managing Director.

Work Environment:

We are a culture that believes that people are our greatest asset and are at the heart of everything we do. We take pride in bringing clarity and simplicity to our associates (employees) and clients. Our decisions are made efficiently, fairly, and locally. Our success is directly tied to the communities we serve. It is equally important for us to look through the lens of our applicants and associates to identify their individual needs. As such, we want to share the following:

• We are committed to our core value of meritocracy and supporting our associates in growing within their role
• When completing certain tasks, an associate may need to be able to grasp, push, pull, lift, bend, raise and hold hands and arms overhead.
• Office setting with traditional hours.
• Must be able to work at a rapid pace for long periods of time (typically no longer than 8 hours).
• Must be able to sit at a desk for an extended period of time.
• Must be able to travel – estimated at 30% to 50% of the time.