What are the responsibilities and job description for the Summer Associate Internship (Security Process Automation) position at Navy Federal Credit Union?
Overview
The Security Process Automation Team is part of the Navy Federal’s Information Security Division within the Advanced Cyber Initiatives branch. Our mission is to enhance operational efficiency, resilience, and scalability across the Security Department by automating and optimizing key processes using Pega, a leading low-code platform. We design and implement intelligent workflows that reduce manual effort, accelerate response times, and ensure consistency across security operations.
In addition to process automation, we are increasingly leveraging artificial intelligence (AI) to drive smarter decision-making, predictive analytics, and adaptive workflows. By integrating AI into our automation strategies, we aim to proactively identify risks, streamline incident response, and improve overall security posture. The Summer Associate will play a key role in supporting these initiatives, gaining exposure to both low-code development and AI-enhanced cybersecurity solutions.
Potential Projects Could Include
Responsibilities
Location: Remote | 820 Follin Lane, Vienna, VA 22180 | 5550 Heritage Oaks Dr Pensacola, FL 32526 | 141 Security Dr. Winchester, VA 22602
About Us
Navy Federal provides much more than a job. We provide a meaningful career experience, including a culture that is energized, engaged and committed; and fierce appreciation for our teams, who are rewarded with highly competitive pay and generous benefits and perks.
Our approach to careers is simple yet powerful: Make our mission your passion.
Equal Employment Opportunity: All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected Veteran.
Disclaimers: Navy Federal reserves the right to fill this role at a higher/lower grade level based on business need. An assessment may be required to compete for this position. Job postings are subject to close early or extend out longer than the anticipated closing date at the hiring team’s discretion based on qualified applicant volume. Navy Federal Credit Union assesses market data to establish salary ranges that enable us to remain competitive. You are paid within the salary range, based on your experience, location and market position
Bank Secrecy Act: Remains cognizant of and adheres to Navy Federal policies and procedures, and regulations pertaining to the Bank Secrecy Act.
The Security Process Automation Team is part of the Navy Federal’s Information Security Division within the Advanced Cyber Initiatives branch. Our mission is to enhance operational efficiency, resilience, and scalability across the Security Department by automating and optimizing key processes using Pega, a leading low-code platform. We design and implement intelligent workflows that reduce manual effort, accelerate response times, and ensure consistency across security operations.
In addition to process automation, we are increasingly leveraging artificial intelligence (AI) to drive smarter decision-making, predictive analytics, and adaptive workflows. By integrating AI into our automation strategies, we aim to proactively identify risks, streamline incident response, and improve overall security posture. The Summer Associate will play a key role in supporting these initiatives, gaining exposure to both low-code development and AI-enhanced cybersecurity solutions.
Potential Projects Could Include
- Design and test Pega workflows for incident response, access management, and compliance tracking.
- Integrate AI models into Pega workflows to enable intelligent routing, anomaly detection, and predictive analytics.
- Identify manual processes that can benefit from AI-driven automation and assist in developing proof-of-concept solutions.
- Participate in user acceptance testing (UAT) and provide feedback on usability and performance of AI-enhanced workflows.
- Contribute to reporting and analytics efforts to measure the impact of AI and automation on operational efficiency.
Responsibilities
- Collaborate with developers and process owners to gather requirements and translate them into Pega and AI-enhanced workflows.
- Conduct research and benchmarking to support automation and AI strategy and design.
- Assist in creating documentation, including process maps, user guides, and training materials.
- Participate in team meetings, sprint planning, and project reviews.
- Support troubleshooting and refinement of automation and AI solutions during testing phases.
- Pursuing a degree in Information Systems, Cybersecurity, Computer Science, Data Science, or a related field.
- Strong foundation in artificial intelligence and machine learning concepts, with experience applying AI to real-world problems.
- Familiarity with Pega or other low-code platforms is a plus.
- Experience with AI/ML tools and frameworks (e.g., Python, TensorFlow, scikit-learn) and ability to leverage them to enhance automation workflows.
- Interest in process automation, AI integration, and cybersecurity operations.
- Strong analytical, communication, and problem-solving skills.
- Ability to work independently and in a collaborative team environment.
Location: Remote | 820 Follin Lane, Vienna, VA 22180 | 5550 Heritage Oaks Dr Pensacola, FL 32526 | 141 Security Dr. Winchester, VA 22602
About Us
Navy Federal provides much more than a job. We provide a meaningful career experience, including a culture that is energized, engaged and committed; and fierce appreciation for our teams, who are rewarded with highly competitive pay and generous benefits and perks.
Our approach to careers is simple yet powerful: Make our mission your passion.
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Equal Employment Opportunity: All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected Veteran.
Disclaimers: Navy Federal reserves the right to fill this role at a higher/lower grade level based on business need. An assessment may be required to compete for this position. Job postings are subject to close early or extend out longer than the anticipated closing date at the hiring team’s discretion based on qualified applicant volume. Navy Federal Credit Union assesses market data to establish salary ranges that enable us to remain competitive. You are paid within the salary range, based on your experience, location and market position
Bank Secrecy Act: Remains cognizant of and adheres to Navy Federal policies and procedures, and regulations pertaining to the Bank Secrecy Act.
Salary : $26 - $46
