Professional Program Manager (Executive Coaching & Executive Leadership Development)

Professional Program Manager (Executive Coaching & Executive Leadership Development) Vienna, VA, United States and 1 more (Hybrid) Job Description Responsible for managing components of cross-functional programs that support business performance, operational efficiency, and executive talent development initiatives. Applies foundational knowledge of program management methodologies to assist in planning, tracking, and reporting activities for leadership development and executive coaching programs. Collaborates with program leads and senior stakeholders to ensure alignment with program goals, timelines, and high‑quality, well‑coordinated, cohesive experience for participating leaders. Navy Federal Credit Union currently does not provide sponsorship for this role. Applicants must be authorized to work in the United States without the need for current or future sponsorship. Responsibilities Support the strategic, cohesive delivery of executive talent coaching programs, including intake coordination, engagement tracking, and overall experience management for executive and senior leaders Manage strategic and operational aspects of executive leadership development initiatives, supporting planning, coordination, and execution across offerings aligned to executive leadership capability priorities Partner with internal stakeholders and external coaching providers to coordinate schedules, milestones, deliverables, and program communications Prepare executive‑ready updates, insights, and materials, applying sound judgment to navigate ambiguity, evolving requests, and competing priorities in a senior‑leader environment Plan and execute cross-functional programs that contribute to business transformation and operational improvements Develop program schedules, track milestones, and coordinate resources to meet defined objectives Collaborate with stakeholders to gather requirements and ensure alignment with program goals Apply established governance practices, tools, and reporting templates to monitor program progress Identify and escalate risks, issues, and dependencies to senior program leaders Coordinate with internal teams and external partners to support integrated program delivery Prepare program documentation, dashboards, and status updates for stakeholder communication Contribute to business case inputs, data analysis, and scenario planning activities Ensure adherence to compliance requirements, internal controls, and governance standards Participate in continuous improvement and change readiness initiatives within program teams Provide guidance to junior team members and contribute to knowledge sharing Support the adoption of program management tools and best practices Collaborate with enabling functions to ensure program coordination and business readiness Participate in cross-functional meetings and contribute to program planning discussions May perform other duties as assigned Qualifications 2+ years of relevant program management experience, supporting cross-functional programs Proficient in coordinating program activities across multiple workstreams, ensuring alignment with timelines, deliverables, and stakeholder expectations Knowledge and understanding of program lifecycle phases, governance structures, and the role of program management in strategic execution Experience with supporting program leads in milestone tracking, risk identification, and preparation of executive-level reports Advanced knowledge of program documentation, issue tracking, and change control processes Experience with tools such as Power BI, Smartsheet, or Microsoft Project to support program visibility, reporting, and decision-making Working knowledge of stakeholder engagement practices and cross-functional communication strategies Basic skill in analyzing program data and synthesizing insights to support leadership decisions Bachelor’s degree in Business Administration, Program Management, Organizational Development, or related field, or equivalent combination of training, education, and experience Desired Qualifications Master’s degree in Business Administration, Project Management, or related field, or equivalent combination of training, education, and experience Professional Certifications (e.g.,PMP, PgMP, or Lean/Agile certification) Experience working in a cross-functional business environment Proficiency with MS Office; familiarity with tools (e.g., Smartsheet, MS Project, Jira) preferred. Demonstrated ability to communicate clearly and effectively with leaders at multiple levels of the organization, including executives Experience supporting executive coaching, leadership development, or talent management programs Experience coordinating work with external vendors or professional service partners Ability to exercise sound judgment and discretion when supporting senior leader requests Project management experience supporting complex, cross functional initiatives, including planning, milestone tracking, risk management, and stakeholder communication Hogan certification, Leadership Circle Profile certification, ICF–accredited coaching fundamentals, Prosci Change Management certification Additional Information Hours: Monday - Friday, 8:00AM - 5:00PM Location: 820 Follin Lane, Vienna, VA 22180 141 Security Dr. Winchester, VA 22602 About Us Navy Federal provides much more than a job. We provide a meaningful career experience, including a culture that is energized, engaged and committed; and fierce appreciation for our teams, who are rewarded with highly competitive pay and generous benefits and perks. Our approach to careers is simple yet powerful: Make our mission your passion. FORTUNE 100 Best Companies to Work For® 2025 Yello and WayUp Top 100 Internship Programs Computerworld® Best Places to Work in IT Newsweek Most Loved Workplaces 2025 PEOPLE® Companies That Care Newsweek Most Trustworthy Companies in America Military Times 2025 Best for Vets Employers Best Companies for Latinos to Work for 2025 Forbes® 2025 America's Best Large Employers Forbes® 2025 America's Best Employers for New Grads Forbes® 2025 America's Best Employers for Tech Workers 2025 RippleMatch Campus Forward Award Winner for Overall Excellence Military.com Top Military Spouse Employers 2025 2025 Handshake Early Talent Award From Fortune. ©2025 Fortune Media IP Limited. All rights reserved. Used under license.Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of, Navy Federal Credit Union. Equal Employment Opportunity: All qualified applicants will receive consideration for employment without regard to age, race, sex, color, religion, national origin, disability, veteran status, pregnancy, sexual orientation, genetic information, gender identity or any other basis protected by applicable law. Accommodations: If you need accommodation or assistance for a qualifying condition to complete the online application (or during any stage of the hiring process), you can contact Navy Federal's Medical Accommodations team at medicalaccommodations@navyfederal.org or by calling 1-888-503-6013. This team cannot provide any information on job postings or application status. Disclaimers: Navy Federal reserves the right to fill this role at a higher/lower grade level based on business need. An assessment may be required to compete for this position. Job postings are subject to close early or extend out longer than the anticipated closing date at the hiring team's discretion based on qualified applicant volume. Navy Federal Credit Union assesses market data to establish salary ranges that enable us to remain competitive. You are paid within the salary range, based on your experience, location and market position. For additional details regarding compensation and benefits, review the Benefits page of the Navy Federal Career Site. Protect Yourself from Job Scams: Navy Federal Credit Union jobs are posted on our career site, jobs.navyfederal.org and reputable job boards (e.g., LinkedIn, Indeed). We do not post jobs on social media marketplaces, messaging apps or unverified websites. We will never ask candidates for payment, bank details or personal financial information during the hiring process. 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