What are the responsibilities and job description for the Intern - Year Round (HR Shared Services Center - Recognition, Events, and Wellness) position at Navy Federal Credit Union?
Overview
The Human Resources (HR) Shared Services Center (HR SSC) Recognition, Events, and Wellness (REW) team provides front‑line HR support that helps create meaningful, engaging employee experiences across the organization. REW works alongside many service partners to deliver recognition programs, employee events, and wellness initiatives while managing day‑to‑day operational work in a shared services environment. Team members focus on delivering consistent, high‑quality service while striving for operational excellence and continuous improvement with employees in mind.
Navy Federal provides much more than a job. We provide a meaningful career experience, including a culture that is energized, engaged and committed; and fierce appreciation for our teams, who are rewarded with highly competitive pay and generous benefits and perks.
Our approach to careers is simple yet powerful: Make our mission your passion.
Equal Employment Opportunity: All qualified applicants will receive consideration for employment without regard to age, race, sex, color, religion, national origin, disability, veteran status, pregnancy, sexual orientation, genetic information, gender identity or any other basis protected by applicable law.
Accommodations: If you need accommodation or assistance for a qualifying condition to complete the online application (or during any stage of the hiring process), you can contact Navy Federal's Medical Accommodations team at medicalaccommodations@navyfederal.org or by calling 1-888-503-6013. This team cannot provide any information on job postings or application status.
Disclaimers: Navy Federal reserves the right to fill this role at a higher/lower grade level based on business need. An assessment may be required to compete for this position. Job postings are subject to close early or extend out longer than the anticipated closing date at the hiring team’s discretion based on qualified applicant volume. Navy Federal Credit Union assesses market data to establish salary ranges that enable us to remain competitive. You are paid within the salary range, based on your experience, location and market position. For additional details regarding compensation and benefits, review the Benefits page of the Navy Federal Career Site.
Protect Yourself from Job Scams: Navy Federal Credit Union jobs are posted on our career site, jobs.navyfederal.org and reputable job boards (e.g., LinkedIn, Indeed). We do not post jobs on social media marketplaces, messaging apps or unverified websites. We will never ask candidates for payment, bank details or personal financial information during the hiring process.
Bank Secrecy Act: Remains cognizant of and adheres to Navy Federal policies and procedures, and regulations pertaining to the Bank Secrecy Act.
The Human Resources (HR) Shared Services Center (HR SSC) Recognition, Events, and Wellness (REW) team provides front‑line HR support that helps create meaningful, engaging employee experiences across the organization. REW works alongside many service partners to deliver recognition programs, employee events, and wellness initiatives while managing day‑to‑day operational work in a shared services environment. Team members focus on delivering consistent, high‑quality service while striving for operational excellence and continuous improvement with employees in mind.
- A requirement of this position is you must be currently enrolled in college level courses or a degree-seeking program throughout the duration of the internship. Please upload your transcripts by adding them to the “Intern Proof of Enrollment” section of the application.
- Collaborate with the Benefits Center of Excellence (COE), employees, and vendors to support the timely and accurate delivery of Recognition, Events, and Wellness programs, while maintaining strong communication with internal teams and key partners.
- Respond to employee inquiries related to Recognition, Events, and Wellness by managing cases and repeatable transactions using established procedures and templates to deliver a consistent, positive employee experience.
- Utilize HR and event technology platforms (e.g., Cvent Asana, Microsoft 365, Qualtrics) to support day to day operations, event coordination, volunteer tracking, reporting, and presentation support.
- Provide support for Events, including serving as a day of contact, assisting with setup and coordination, and supporting employees and volunteers at on site and off site events.
- Provide responses to HR related requests and inquires
- Process and update data in automated systems; may generate and analyze reports
- Provide support to assigned department; may work on small projects or portions of larger projects
- Support business strategy and initiatives within the business unit and/or across the organization
- Assist and collaborate with various levels of staff to accomplish tasks/assignments
- Perform research and analysis; may include quantitative and/or qualitative analysis
- Maintain professionalism in all interactions, placing employee services and confidentiality as priority
- Provide comprehensive day-to-day operational support
- Perform other duties as assigned
- Must be pursuing a degree from an accredited college/university
- Effective skill maintaining accuracy with attention to detail and meeting deadlines
- Effective interpersonal, verbal, and written communication skills
- Team player with high learning agility and a growth mindset
- Experience working with Microsoft Office suite (Outlook, Teams, Excel, Word)
- Effective research, analytical, and problem solving skills
- Effective organizational, planning and time management skills
- Ability to exercise initiative and good judgment to make sound decisions
- Ability to adapt to new technologies
- Ability to provide exceptional customer service
- Pursuing a degree or certifications in Human Resources
- Experience working with HR tools such as Oracle HCM
- Experience working with ServiceNow
Navy Federal provides much more than a job. We provide a meaningful career experience, including a culture that is energized, engaged and committed; and fierce appreciation for our teams, who are rewarded with highly competitive pay and generous benefits and perks.
Our approach to careers is simple yet powerful: Make our mission your passion.
- Fortune 100 Best Companies to Work For 2025
- Yello and WayUp Top 100 Internship Programs
- Computerworld® Best Places to Work in IT
- Newsweek Most Loved Workplaces
- 2025 PEOPLE® Companies That Care
- Newsweek Most Trustworthy Companies in America
- Military Times 2025 Best for Vets Employers
- Best Companies for Latinos to Work for 2025
- Forbes® 2025 America's Best Large Employers
- Forbes® 2025 America's Best Employers for New Grads
- Forbes® 2025 America's Best Employers for Tech Workers
- 2025 RippleMatch Campus Forward Award Winner for Overall Excellence
- Military.com Top Military Spouse Employers 2025
- 2025 Handshake Early Talent Award
Equal Employment Opportunity: All qualified applicants will receive consideration for employment without regard to age, race, sex, color, religion, national origin, disability, veteran status, pregnancy, sexual orientation, genetic information, gender identity or any other basis protected by applicable law.
Accommodations: If you need accommodation or assistance for a qualifying condition to complete the online application (or during any stage of the hiring process), you can contact Navy Federal's Medical Accommodations team at medicalaccommodations@navyfederal.org or by calling 1-888-503-6013. This team cannot provide any information on job postings or application status.
Disclaimers: Navy Federal reserves the right to fill this role at a higher/lower grade level based on business need. An assessment may be required to compete for this position. Job postings are subject to close early or extend out longer than the anticipated closing date at the hiring team’s discretion based on qualified applicant volume. Navy Federal Credit Union assesses market data to establish salary ranges that enable us to remain competitive. You are paid within the salary range, based on your experience, location and market position. For additional details regarding compensation and benefits, review the Benefits page of the Navy Federal Career Site.
Protect Yourself from Job Scams: Navy Federal Credit Union jobs are posted on our career site, jobs.navyfederal.org and reputable job boards (e.g., LinkedIn, Indeed). We do not post jobs on social media marketplaces, messaging apps or unverified websites. We will never ask candidates for payment, bank details or personal financial information during the hiring process.
Bank Secrecy Act: Remains cognizant of and adheres to Navy Federal policies and procedures, and regulations pertaining to the Bank Secrecy Act.
Salary : $21 - $36