What are the responsibilities and job description for the Clinical Application Specialist position at NATUS?
Clinical Applications Specialist
Location: Remote | Travel Required (up to 80%)
Advance Neurology Care. Empower Clinicians. Improve Lives.
Join Natus Medical as a Clinical Applications Specialist and become a trusted partner to healthcare providers around the globe. In this impactful, customer-facing role, you’ll deliver hands-on clinical training and support for our industry-leading EEG, PSG, EMG, and IOM systems—helping clinicians deliver better outcomes through smarter technology.
You’ll play a key role from installation through ongoing support, helping our customers feel confident and competent using Natus Neurology equipment. Whether it’s delivering on-site education, troubleshooting in real time, or shaping the future of training content, you’ll be essential in making a meaningful difference in patient care.
What You’ll Do
As a Clinical Applications Specialist, you will:
- Deliver on-site clinical education for EEG, PSG, EMG, and/or IOM systems to new and existing customers.
- Conduct remote training sessions and follow-up support as needed to reinforce learning and drive confidence.
- Support installation and configuration of Natus Neurology systems in collaboration with technical teams.
- Partner with Sales to provide pre-sale clinical insights and demonstrations, as assigned.
- Act as the key liaison between customers and Natus Technical Support to escalate and resolve clinical issues.
- Continuously develop your product knowledge and contribute to the creation and upkeep of training resources.
- Follow all Quality System procedures to ensure compliance and uphold our commitment to excellence.
- Meet all health and safety vendor requirements for hospital training, including vaccinations and testing.
- Travel frequently (up to 80%) to support our customers across North America and beyond.
What You Bring
We’re looking for candidates who are passionate about patient care and education. You should have:
- Clinical registration and certification in EEG, PSG, or EMG (required)
- Registry in Evoked Potentials or certification in Intraoperative Monitoring (a plus)
- 3–5 years of hands-on clinical experience in a hospital or similar setting
- College diploma or university degree (preferred)
A valid driver’s license
Skills that will help you thrive:
- Strong knowledge of EEG, PSG, and/or EMG procedures and terminology
- Excellent customer service and communication skills
- Ability to explain complex topics clearly and patiently
- Comfortable using basic hand tools during installations
- Reliable, adaptable, and highly organized
- A collaborative team player with a proactive mindset
What We Offer
Along with a competitive salary and bonus structure, we offer a comprehensive benefits package starting Day 1:
- Health, dental, and vision benefits
- Retirement savings plan
- 3 weeks’ vacation 7 sick days
- Statutory holidays
- Generous Car Allowance
- Tuition reimbursement program eligibility after 1 year
- And more!
About Natus
Natus Medical Incorporated is a global leader in neurodiagnostics Our products are trusted in hospitals, clinics, and labs around the world to diagnose and treat disorders of the brain and neural pathways. We’re driven by a vision to innovate and elevate the standard of care—because we believe better technology leads to better lives.
Accessibility:
Natus is committed to creating an inclusive environment that accommodates all individuals, including those with disabilities. We support the goals of the Accessibility for Ontarians with Disabilities Acts (AODA) and have established policies, procedures and practices which adhere to the accessibility standards set out in the AODA. Should you require any accommodation throughout the recruitment process please do not hesitate to contact our Human Resources Department.
EEO Statement:
Natus Medical is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, veteran status, disability, sexual orientation, gender identity, or any other protected status.
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