What are the responsibilities and job description for the Supervisor, Warehouse & Distribution position at Natus Sensory?
FOR MORE THAN 80 YEARS, Natus has been committed to serving the varying needs of clinicians, delivering the highest-quality solutions to raise the standard of care for patients everywhere.
Our comprehensive diagnostic and therapeutic sensory solutions are designed to simplify workflows for sensory specialists, ensuring care teams have the right instrumentation to give patients the right support — and greater peace of mind.
Job Function: Operations
Job Family: Warehouse & Distribution
Title: Supervisor, Warehouse & Distribution
Job Overview
This role is the onsite leader of warehouse functions and is responsible for leading warehouse associates in the completion of daily work as well as being the local liaison to the global operations team. This individual will be responsible for the inbound receiving, stocking, picking, shipping and cycle counting, as well as KPI tracking. They will need to be strong in fact-based communication. This role includes direct reports and requires performance-based appraisals to be completed for each associate.
Responsibilities
This position is responsible for the direct supervision of individual contributors within a single department where employees perform similar duties. The role oversees daily operations to ensure departmental goals for quality, productivity, and service levels are met. The supervisor executes policies and procedures as directed, with limited authority to deviate from established guidelines.
Day-to-day decisions impact the department’s operational performance and are made under the oversight of a senior supervisor or manager. Effective internal communication and the ability to provide clear instructions are essential, as is the capacity to engage with vendors, suppliers, and customers professionally and clearly. This role typically serves as an entry point into management, providing foundational leadership experience. Lead and develop a high-performing team, fostering a culture of collaboration, accountability, and continuous improvement under pinned by the company's guiding principles and behaviors.
Areas of work falling under the responsibility of this role include:
This level is typically suited for individuals transitioning from individual contributor to people management. Candidates are expected to have 2–4 years of experience in the function, along with some exposure to leadership responsibilities, such as mentoring or informal team coordination. Prior experience executing policies, communicating clearly, and understanding team operations are essential. This role builds foundational management skills under close oversight.
Pay Transparency Details: The actual base pay offered will vary depending on multiple factors including job-related knowledge/skills, experience, business needs, geographical location, and internal equity. At Natus, it is not typical for an individual to be hired at or near the top end of the range.
What We Offer!
Natus is an Equal Employment Opportunity Employer. The Company’s policy is not to discriminate against any applicant or employee based on race, color, sex, sexual orientation, gender identity, religion, national origin, age, disability, military status, genetic information, or any other basis protected by applicable federal, state, or local laws. Natus also prohibits harassment of applicants based on any of these protected categories. It is also Natus’ policy to comply with all applicable federal, state, and local laws respecting consideration of unemployment status in making hiring decisions.
Our comprehensive diagnostic and therapeutic sensory solutions are designed to simplify workflows for sensory specialists, ensuring care teams have the right instrumentation to give patients the right support — and greater peace of mind.
Job Function: Operations
Job Family: Warehouse & Distribution
Title: Supervisor, Warehouse & Distribution
Job Overview
This role is the onsite leader of warehouse functions and is responsible for leading warehouse associates in the completion of daily work as well as being the local liaison to the global operations team. This individual will be responsible for the inbound receiving, stocking, picking, shipping and cycle counting, as well as KPI tracking. They will need to be strong in fact-based communication. This role includes direct reports and requires performance-based appraisals to be completed for each associate.
Responsibilities
This position is responsible for the direct supervision of individual contributors within a single department where employees perform similar duties. The role oversees daily operations to ensure departmental goals for quality, productivity, and service levels are met. The supervisor executes policies and procedures as directed, with limited authority to deviate from established guidelines.
Day-to-day decisions impact the department’s operational performance and are made under the oversight of a senior supervisor or manager. Effective internal communication and the ability to provide clear instructions are essential, as is the capacity to engage with vendors, suppliers, and customers professionally and clearly. This role typically serves as an entry point into management, providing foundational leadership experience. Lead and develop a high-performing team, fostering a culture of collaboration, accountability, and continuous improvement under pinned by the company's guiding principles and behaviors.
Areas of work falling under the responsibility of this role include:
- Subject matter expert for warehouse functions within their purview
- Training
- Identifying Requirements
- Oversight of associate training
- Ensure compliance with applicable quality and regulatory requirements
- Safety and Cleanliness of work areas
- Problem Resolution
- Receiving
- Stocking
- Proper storage and Handling
- Shipping
- Domestic
- International
- Communication
- Status and KPI updates
- Associate Appraisal and Discipline
This level is typically suited for individuals transitioning from individual contributor to people management. Candidates are expected to have 2–4 years of experience in the function, along with some exposure to leadership responsibilities, such as mentoring or informal team coordination. Prior experience executing policies, communicating clearly, and understanding team operations are essential. This role builds foundational management skills under close oversight.
Pay Transparency Details: The actual base pay offered will vary depending on multiple factors including job-related knowledge/skills, experience, business needs, geographical location, and internal equity. At Natus, it is not typical for an individual to be hired at or near the top end of the range.
What We Offer!
- Medical Plans
- Wellness Program
- Dental & Vision Benefits
- EAP Services
- Legal Services
- 401(k)
- 4 weeks of PTO
- 2 Floating Holidays
- 7 Company Holidays
- HSAs (Employer HSA contribution available, dependent on plan selection.)
- Dependent Care FSA
- Disability Benefits,
- Life Insurance Benefits
- Tuition reimbursement and more!
Natus is an Equal Employment Opportunity Employer. The Company’s policy is not to discriminate against any applicant or employee based on race, color, sex, sexual orientation, gender identity, religion, national origin, age, disability, military status, genetic information, or any other basis protected by applicable federal, state, or local laws. Natus also prohibits harassment of applicants based on any of these protected categories. It is also Natus’ policy to comply with all applicable federal, state, and local laws respecting consideration of unemployment status in making hiring decisions.