What are the responsibilities and job description for the Quality Supervisor - Personal Care Products Manufacturing position at Naturich Cosmetique Labs Inc?
Quality Supervisor - Personal Care Products Manufacturing - Entry Level - Dallas/Fort Worth Area
Naturich Labs, Inc., specializes in the formulation and manufacturing of personal care products. With a focus on natural and organic ingredients, Naturich prides itself on developing effective products that are formulated with the latest technology. We can formulate and produce a diverse range of goods, including haircare, skincare, bath & body care, and home goods products, catering to consumers who are conscious about the ingredients that go into their personal care regimen. Naturich is known for its innovative approach to product development, utilizing cutting-edge research to blend traditional raw material science with modern science. Our commitment to quality and customer satisfaction has earned us a loyal customer base and a reputation as a trusted name in the natural personal care industry.
Benefits for this position include: Medical, Dental, Vision, Paid Holidays, Paid Time Off, 401k with match, professional development in a high-growth organization, work-life balance, a positive work environment, and much more.
Job Overview:
The Quality Assurance Supervisor is responsible for leading and developing people, processes and systems that ensure the highest safety, quality, productivity, and efficiency. Ensures that all products and services meet or exceed, industry and company specifications. This role also supports R&D initiatives by ensuring lab and pilot-scale batches are inspected, documented, and aligned with production-scale standards.
Key Responsibilities:
- Supervise and oversee Quality Inspectors on assigned shift
- Conduct NCRs (nonconformances) to reduce the number of defects and improve the quality of finished goods
- Conduct Customer Complaint investigations, make recommendations for corrective or preventive actions
- Implement or maintain applicable SOPs, assure Quality Inspectors compliance
- Create and manage Rework Requests
- Maintain quality Gold Standards for Production
- Work with Project Management to collect, identify, release client requested finished good samples
- Support R&D by coordinating quality reviews and documentation for pilot batches, lab samples, and development runs
- Conduct job specific training for Quality Inspectors and assist in training production personnel
- Ensure Quality Inspectors complete monthly assigned training
- Ensure Quality Inspectors and Production Employees perform good documentation practices
- Perform quality reviews of all completed Production Tickets
- Continually update the QC Ship Log to ensure timely release of final products in the inventory system after verification of product compliance to all specifications
- Initiate the Nonconforming Materials process for components, in-process materials, or finished goods suspected of not meeting specifications
- Ability to step into Quality Inspector role for vacation or illness as needed
- Maintain inventory of labels used to create inner carton and master carton labels
- Verify Microbiology records
- Responsible for monitoring and reporting of raw material storage temperature dataloggers
- Manage retain sample collection, identification, and storage
- Download ATP device data, review for trends, and distribute reports
- Review Compounding and Production records for compliance to the Master Sanitation Schedule and Scale Verification
- Create client requested finished good CofAs
- Perform job responsibilities as defined in job related SOPs
- Oversee the OTC Label issuance process
- Facilitate the shift change review discussion
- Keep all Client specification printed books current for QC Techs to use
- Collaborate with R&D and Regulatory to ensure specification alignment and traceability for new product launches
- Other duties as assigned by the Quality Manager
Qualifications & Experience:
- High School Diploma or equivalent
- Associates degree preferred
- Minimum of 2 years Supervisor experience required
- Minimum of 3 years of industrial/manufacturing experience required
- Strong working knowledge of FDA requirements and GMPs
- Excellent written, verbal skills including good documentation practices
- Highly organized, approachable, flexible and able to respond to changes in a dynamic environment
- Extremely detail oriented
- Excellent at influencing direct and indirect reports
- Strong change management skills
- Demonstrate a team work ethic
- Good computer skills in Microsoft Word and Excel, email, Google Sheets
- Experience supporting R&D or new product development processes is a plus
