Business Analyst – IT Global Banking

About Natixis

At Natixis, we shape the future of global finance. As a leading international financial services firm, we deliver innovative solutions, tailored expertise, and diverse investment strategies to our corporate, institutional, and sovereign clients worldwide. We foster a collaborative, dynamic, and inclusive culture where top talent can thrive, grow, and make a meaningful impact. Join our team and help us drive excellence in global banking.

Business Analyst – IT Global Banking

Position Overview We are seeking a highly skilled, motivated, and detail-oriented Business Analyst to join our IT Global Banking team. In this critical role, you will provide essential support to our Global Banking Operations clients, ensuring the seamless performance and stability of our core financial systems.

This position is ideal for a professional who possesses a deep understanding of global finance and trade finance processes, combined with a proven ability to troubleshoot complex issues, analyze user needs, and maintain system integrity. Rather than focusing on large-scale implementations, this role offers the opportunity to become a key subject matter expert, driving continuous improvement through system maintenance, support of existing processes, and hands-on, high-impact system evolutions.

Additionally, we offer a hybrid work model, allowing you to balance remote work and in-office collaboration seamlessly.

Key Responsibilities

As a Business Analyst, you will bridge the gap between business needs and technological solutions. Your day-to-day responsibilities will include:

• Incident Resolution & Support: Analyzing incidents and technical anomalies to identify root causes, troubleshooting system issues, and actively working to resolve technical challenges.
• Application Expertise: Assisting Operations users with the functionality of key industry applications, specifically FBTI and Loan IQ.
• Knowledge Management: Authoring comprehensive "How-To" documentation and building a robust local Support Library to empower team members and streamline future troubleshooting.
• Requirements Gathering: Collaborating with diverse stakeholders across various Global Banking business units (including Trade Finance, Payments, and Lending) to elicit, analyze, and document detailed business requirements.
• Documentation Excellence: Developing high-quality business requirements documents (BRDs), functional specifications documents (FSDs), user stories, use cases, and process flows.
• Data Analysis & Visualization: Utilizing Power BI and data analysis tools to create dynamic visualizations and reports that support the Global Banking Operations team.
• Process Mapping: Creating detailed process flow diagrams of present-state operations and future-state developments to visualize workflows and system designs.
• Cross-Functional Collaboration: Facilitating interactive workshops and meetings with cross-functional teams to gather valuable insights, align expectations, and drive collaborative problem-solving.
• Continuous Improvement: Identifying strategic opportunities to optimize IT systems and processes to enhance operational efficiency, reduce costs, and elevate the overall user experience.

Qualifications

To thrive in this role, you should bring a blend of financial expertise, technical acumen, and exceptional interpersonal skills:

• Education: Bachelor’s degree in finance, business administration, computer science, or a related field; a master's degree is preferred.
• Experience: A minimum of 5 years of professional experience in global banking, financial services, or a closely related environment.
• Systems Knowledge: Direct hands-on experience with Loan IQ, FBTI software, or equivalent global banking and lending platforms.
• Domain Expertise: Strong, comprehensive knowledge of global banking products, trade finance, payments, and lending operations.
• Technical & Analytical Skills: Advanced proficiency in data analysis tools (such as Power BI), writing SQL queries, and manipulating and analyzing large datasets.
• Leadership & Communication: Effective written and verbal communication skills, with a proven ability to lead discussions, influence stakeholders, and independently drive topics to successful completion.
• Problem-Solving: Sharp analytical capabilities with a keen attention to detail and a passion for diagnosing and resolving complex system behaviors.

Natixis is an equal opportunity employer, committed to a workplace free of discrimination. Natixis will not tolerate any form of discrimination based on age, color, mental or physical handicap or disability, pregnancy, marital status, sexual orientation, national origin, alienage, ancestry or citizenship status, race, religion, sex (including sex stereotyping, gender identity, gender expression or transgender status), veteran status, creed, genetic information or carrier status, or any other protected characteristic as established by law.

Respect for all means that we deal with each person as an individual and not as a member of any group. All qualified applicants will receive consideration for employment. Management is expected to provide leadership in supporting the firms EEO program by taking steps to promote EEO in all facets of employment including recruitment, hiring, retention, promotion, performance assessment, and career-development opportunities.

The salary range for this position will be between $110,000 - 145,000. Natixis is required by law to include a reasonable estimate of the compensation range for this role. Actual base salary will vary and will be based on several factors including, but not limited to, relevant experience, education, skills set, applicable licensure and certifications, and other business and organizational needs. Base salary is only one component of our total rewards package. Natixis also offers a generous benefits package, and you may be eligible for a discretionary incentive award depending on company and individual performance.