What are the responsibilities and job description for the Resident Services Coordinator - Nesika Illahee - HS004 position at Native American Rehabilitation Association of the Northwest, Inc. (NARA)?
Title: Resident Services Coordinator - Nesika Illahee
Location: 211 SE Caruthers St. Portland, OR 97214
Schedule: Monday through Friday approx. 8:00AM - 4:30PM including some evening hours
Wage Range: $23.10 - $28.35, Hourly, non-exempt
If you are a motivated and dedicated Resident Services Coordinator looking for an opportunity to contribute to an organization making a positive impact, we want to hear from you!
At NARA Northwest, you’ll find a supportive work environment where every team member is valued and respected. Whether you’re passionate about healthcare, behavioral health, education, or social services, there’s a place for you to make a meaningful difference.
Company Mission
The mission of NARA NW is to provide education, physical, mental health services, and substance abuse treatment that is culturally appropriate to American Indians, Alaska Natives, and anyone in need.
About The Company
At NARA NW, we deliver services and support to Native American and Alaska Native communities, helping individuals lead healthier, more fulfilling lives.
With over 450 employees across a variety of programs—including medical and dental care, addiction treatment, housing assistance, and enrichment initiatives NARA NW offers numerous opportunities for growth and advancement, all while making a tangible, positive impact on the lives of others.
Position Overview
The Resident Services Coordinator (RSC) supports individuals and families residing in Nesika Illahee, a 59 unit culturally specific housing community located in Portland’s Cully Neighborhood. Working both independently and collaboratively with NARA Northwest teams and partner agencies—including the Native American Youth and Family Center (NAYA) and the Siletz Tribal Housing Department—the RSC provides onsite, community-based, and home-based services designed to help residents stabilize their housing, improve their health and wellness, and progress in their recovery. This role centers culturally grounded, trauma-informed, and person centered support for Native community members and other residents.
What You Will Do
Location: 211 SE Caruthers St. Portland, OR 97214
Schedule: Monday through Friday approx. 8:00AM - 4:30PM including some evening hours
Wage Range: $23.10 - $28.35, Hourly, non-exempt
If you are a motivated and dedicated Resident Services Coordinator looking for an opportunity to contribute to an organization making a positive impact, we want to hear from you!
At NARA Northwest, you’ll find a supportive work environment where every team member is valued and respected. Whether you’re passionate about healthcare, behavioral health, education, or social services, there’s a place for you to make a meaningful difference.
Company Mission
The mission of NARA NW is to provide education, physical, mental health services, and substance abuse treatment that is culturally appropriate to American Indians, Alaska Natives, and anyone in need.
About The Company
At NARA NW, we deliver services and support to Native American and Alaska Native communities, helping individuals lead healthier, more fulfilling lives.
With over 450 employees across a variety of programs—including medical and dental care, addiction treatment, housing assistance, and enrichment initiatives NARA NW offers numerous opportunities for growth and advancement, all while making a tangible, positive impact on the lives of others.
Position Overview
The Resident Services Coordinator (RSC) supports individuals and families residing in Nesika Illahee, a 59 unit culturally specific housing community located in Portland’s Cully Neighborhood. Working both independently and collaboratively with NARA Northwest teams and partner agencies—including the Native American Youth and Family Center (NAYA) and the Siletz Tribal Housing Department—the RSC provides onsite, community-based, and home-based services designed to help residents stabilize their housing, improve their health and wellness, and progress in their recovery. This role centers culturally grounded, trauma-informed, and person centered support for Native community members and other residents.
What You Will Do
- Provide individualized, culturally responsive case management to support housing stability and recovery goals.
- Conduct regular home visits, wellness check-ins, and service planning sessions with residents.
- Support residents in understanding lease requirements, resolving concerns with property management, and preventing eviction.
- Assist residents with navigating barriers such as financial challenges, transportation, documentation needs, or care coordination.
- Connect residents to appropriate community resources, including:
- physical and behavioral healthcare
- addiction recovery services (treatment services and/or detox)
- mental health supports
- employment and education programs
- cultural, spiritual, and community-based services
- Advocate for residents with service providers, case workers, and partners to ensure their needs are heard and addressed.
- Plan and facilitate community-building events, and activities that promote cultural identity, wellness, and recovery.
- Foster an inclusive, supportive, and respectful community environment among residents.
- Respond to urgent resident concerns and assist with de escalation as needed.
- Coordinate with internal teams, property management, and emergency or behavioral health partners during crises impacting resident safety or stability.
- Work closely with NARA Northwest programs (behavioral health, recovery, youth services, etc.) to support holistic resident care.
- Coordinate with CDP, NAYA, the Siletz Tribal Housing Department, and community partners to align services and ensure culturally specific support is provided.
Salary : $23 - $28