What are the responsibilities and job description for the Apple/macOS SME position at Nationwide IT Services?
Apple/macOS SME
Clearance Required: Top Secret
Location: On-site DCA (Remote work may be authorized under this contract; however, at the government’s discretion.)
Role Summary
Nationwide IT Services is seeking an Apple/macOS Subject Matter Expert to support the J7 endpoint-engineering team. This role focuses on macOS imaging, JAMF management, Apple device lifecycle support, and integration of Apple endpoints into secure enterprise environments.
Key Responsibilities
Working at Nationwide IT Services means joining a company grounded in purpose, resilience, and a genuine commitment to people. Since 2006, NIS has delivered exceptional services to government customers while supporting the nation, taxpayers, and citizens. NIS continues to evolve through remote work, wellness initiatives, and modern technology while staying true to its mission and prioritizing e
Clearance Required: Top Secret
Location: On-site DCA (Remote work may be authorized under this contract; however, at the government’s discretion.)
Role Summary
Nationwide IT Services is seeking an Apple/macOS Subject Matter Expert to support the J7 endpoint-engineering team. This role focuses on macOS imaging, JAMF management, Apple device lifecycle support, and integration of Apple endpoints into secure enterprise environments.
Key Responsibilities
- Build, maintain, validate, and automate macOS workstation images.
- Manage macOS endpoints using JAMF Pro and Apple Business Manager.
- Support image version control, rollback planning, and formal change-control processes.
- Integrate macOS images with VDI, EDR, authentication, logging, and security tools.
- Configure and support FileVault, recovery-key escrow, and passwordless or hardware-backed authentication.
- Ensure endpoint solutions meet audit, governance, and compliance requirements.
- 8 years of IT, endpoint, or cybersecurity experience.
- 6 years of engineering experience; help desk experience alone does not qualify.
- Experience working under formal change control, audit, and governance processes.
- Hands-on experience building and maintaining macOS workstation images.
- Experience with JAMF Pro, Apple Business Manager, FileVault, and macOS endpoint management.
- Bachelor’s degree preferred; may be waived based on experience at the government’s discretion.
- JAMF or Apple certifications are a plus.
- Experience with Intune for macOS and endpoint logging into Microsoft Sentinel.
Working at Nationwide IT Services means joining a company grounded in purpose, resilience, and a genuine commitment to people. Since 2006, NIS has delivered exceptional services to government customers while supporting the nation, taxpayers, and citizens. NIS continues to evolve through remote work, wellness initiatives, and modern technology while staying true to its mission and prioritizing e