What are the responsibilities and job description for the Front Desk Receptionist position at Nationwide Foot And Ankle Care?
Location: Nationwide Foot and Ankle Care
Job Type: Full-Time / Part-Time
We are a busy podiatry practice seeking a friendly and detail-oriented Front Desk Receptionist to join our team. This role is the first point of contact for our patients and is essential to ensuring a smooth patient experience.
Responsibilities
- Welcome and check in patients, answer questions, and handle phone calls.
- Schedule, confirm, and manage patient appointments.
- Register new patients and enter/update information in the EMR system.
- Verify patient insurance and benefits; assist with claims processing.
- Collect co-pays, balances, and handle billing-related paperwork.
Requirements
- Prior medical office or front desk experience preferred.
- Familiarity with insurance verification and medical insurance plans required.
- Proficiency with EMR systems and basic computer skills.
- Excellent communication, organization, and multitasking abilities.
- Professional and patient-focused attitude, with ability to remain calm under pressure.
Why Join Us?
- Supportive team environment.
- Direct involvement in patient care experience.
- Opportunity to grow in a busy, well-established medical practice.
- Benefits available