Provider Relations Trainer

NationsBenefits is recognized as one of the fastest-growing companies in America and a Healthcare Fintech provider of supplemental benefits, flex cards, and member engagement solutions. We partner with managed care organizations to provide innovative healthcare solutions that drive growth, improve outcomes, reduce costs, and bring value to their members.

Through our comprehensive suite of innovative supplemental benefits, fintech payment platforms, and member engagement solutions, we help health plans deliver high-quality benefits to their members that address the social determinants of health and improve member health outcomes and satisfaction.

Our compliance-focused infrastructure, proprietary technology systems, and premier service delivery model allow our health plan partners to deliver high-quality, value-based care to millions of members.

We offer a fulfilling work environment that attracts top talent and encourages all associates to contribute to delivering premier service to internal and external customers alike. Our goal is to transform the healthcare industry for the better! We provide career advancement opportunities from within the organization across multiple locations in the US, South America, and India.


Job Summary:

General Vision Services/ Nations Vision is seeking to fill the position of Trainer (Field Position) in our Provider Relations

Department. Visiting providers office’s, doing hands on training and remote on corporate processes. NY based

position.

Key Responsibilities & Attributes:

· Educate providers on effective procedures and utilization of provider services available.

· Recruit provider prospects for Provider Relations.

· Coordinate providing education on a multitude of vision care plans.

· Work with frame vendor, frame sales and implement quality.

· Maintain and improve provider relations.

· Manage Customer Service escalations and provide resolutions.

· Educate providers on effective procedures and utilization of provider services available.

· Responsible for assisting in the development of training plans and materials for in-store training.

· Organizational, planning, project management, problem resolution, communication.

Qualifications:

· Minimum 3 years’ experience as a corporate trainer or a Bachelor’s Degree.

· Proven ability to organize, motivate and supervise the work of others (team work)

· Excellent Communication

· Resolution Oriented & Effective Team Player

· Training & Development ability

· Computer literate with in-depth knowledge of MS office and web-based systems

· Strong Organizational/Multi-tasking skills

· Must have a car

NationsBenefits is an Equal Opportunity Employer.