Program Support Coordinator

SUMMARY

The Program Support Coordinator is responsible for managing donations of goods, including receiving, processing, inventorying, and verifying expiration dates. This role involves updating community relations to adjust needs lists based on inventory levels, ensuring street outreach vehicles are stocked for outreach to veterans, and collaborating with community agencies and partners. The position operates with a high degree of autonomy and is expected to manage tasks independently, ensuring efficient handling and distribution of donations.

RESPONSIBILITIES

• Manage the entire in-kind donation process, including meeting with donors, picking up donations, receiving, processing, and inventorying goods, verifying expiration dates, and ensuring efficient handling and storage.
• Balance inventory levels against the needs of outreach program teams, ensuring that supplies are adequately stocked and available for outreach activities.
• Update community relations to adjust needs lists based on inventory levels and outreach program requirements, ensuring effective communication and collaboration to solicit specific donations.
• Ensure street outreach vehicles are stocked with necessary supplies for outreach to veterans.
• Maintain accurate and timely documentation of donation activities using appropriate databases and systems.
• Collaborate with community partners, service providers, and agencies for the receiving and distribution of donations and goods.
• Participate in regular staff meetings, trainings, and community meetings to share information.
• Comply with all relevant policies, procedures, regulations, and ethical standards related to donation management.

MINIMUM REQUIREMENTS

• 2 years of experience in donation management, inventory control, or a related field.
• Ability to work independently and as part of a team, with minimal supervision.
• Ability to communicate effectively, both verbally and in writing, with diverse populations.
• Ability to handle multiple tasks and prioritize workload, in a fast-paced environment.
• Ability to use computer and software applications, such as Microsoft Office, HMIS, etc.
• Associates degree or combination of related experience education and experience
• Valid driver’s license, reliable transportation, and auto insurance.

PREFERRED SKILLS AND EXPERIENCE

• Bachelor’s degree in business, management, or a related field.
• Strong organizational, problem-solving, and time-management skills; self-starter with the ability to work independently.
• Advanced proficiency in Microsoft Excel, including the ability to create and use complex formulas and pivot tables for data analysis and reporting.