Account Receivable Associate

Reports To: Accounts Payable & Accounts Receivable Manager

Direct Reports: None

FLSA Status: Non-Exempt

Employment Type: Full Time

Pay Rate: $21-$24

Position Overview: Follow procedures to ensure timely and accurate Accounts Receivable processing to meet Company defined targets

Essential Job Functions:

• Complete timely and accurate Customer invoice billings, ensuring proper billing information and distribution
  • Work closely with Customers to provide additional supporting documentation that may be needed to facilitate incoming payments
  • Process credit card pre-authorizations
  • Work closely with Customer Service and Shipping Departments to resolve invoice billing discrepancies
  • Process credit invoice billings for RGAs / RMAs
  • Proactively research invoice billing issues, recognizing repeated issues, perform root cause analysis and work with appropriate Customers and internal partners to resolve them
    
    

• Perform daily Customer account analysis and collection activity
  • Review and research Customer accounts and communicate with Customers to resolve open issues and discrepancies
  • Review and research delinquent Customer accounts, taking timely and appropriate actions
  • Contact Customers concerning delinquent accounts to resolve issues and secure payment arrangements; ensure Customer follow through on payment arrangements
  • Communicate effectively with Customers, Sales Team and Upper Management, if necessary, on account status and future sales order holds when delinquent accounts remain unpaid
  • Manage Accounts Receivable write-offs and third-party collection activity
    
    

• Apply all incoming payments
  • Apply incoming Customer payments including checks, wires, ACH and credit cards to Customer invoices
  • Research, resolve and provide timely follow up on deductions and short payments taken on invoices paid
    
    

• Manage and maintain accurate and complete Customer files
  
  

• Support the accounting and reconciliation of Customer Accounts Receivable balances, rebate programs and Intercompany transactions
  
  

• Customer maintenance and credit management
  • Manage and process new Customer credit applications and reference checks
  • Collect all necessary documentation to determine credit worthiness and establish Customer credit limit
  • Periodically review all Customer credit limits and payment terms, making any necessary changes based upon sales history, payment history and credit worthiness
    
    

• Provide excellent service to Customers and internal partners
  • Maintain effective working relationships with Customers and internal partners to ensure Customer disputes are resolved appropriately and timely
  • Exhibit strong communication skills and a positive attitude towards Customers and internal partners
  • Ensure timely responses to Customer and internal partners inquiries
    
    

• Serve as the Primary back-up to other Accounting Associate(s) as necessary; other duties as needed
  
  

Non-Essential Job Functions:

• Miscellaneous projects as required.
  
  

 

Training: Provided on the job and supplemented with external seminars/classes

Qualifications:

            Education & Certifications: Associate’s / Bachelor’s degree in business, accounting or related field preferred.

            Experience: 1-5 years’ previous work experience, preferably in Accounts Receivable, collections and billings in a high volume environment.

Key Competencies: Strong organizational skills, excellent communication skills, ability to manage high volume activity, initiative, teamwork and cooperation

Physical Requirements: Long periods of sitting or standing at an individual workstation, heavy computer work 

Working Conditions: Temperature-regulated office environment

EEO Statement: National Safety Apparel provides equal employment opportunities for all persons regardless of race, color, religion, sex, national origin, handicap, disability, ancestry, age, veteran status, marital status, sexual orientation or any other protected group status as defined by law.

Benefits we offer: 

Medical
HSA Plan
Dental
Voluntary Vision
Voluntary Long-Term Disability
Employer-Paid Life and AD&D Insurance
Voluntary Accident Insurance
Voluntary Critical Illness Insurance
Voluntary Identity Theft Protection Insurance
Voluntary Legal Insurance
401K Plan with Company Match
Company Paid Holidays
Employee Assistance Program
Tuition Reimbursement
Bereavement
Paid Time Off
Paid Sick Time