What are the responsibilities and job description for the Quality Assurance Specialist position at National Packaging Co., Inc.?
- Investigates customer complaints by obtaining paperwork and samples; interprets data and test samples to determine issues. Assists or writes corrective action reports for the complaint.
- Interacts with customers
- Ensures the customer specifications and expectations are current on the production paperwork for the weekly set-up.
- Manages and loads updated customer specifications into programs.
- Weekly staging of production paperwork for use on the production floor.
- Prepares production paperwork folders and files for new sku’s.
- Conduct and prepares inspection reports and documents and maintains detailed records for all incoming ingredients and packaging components.
- Performs physical monthly audits and issues reports on the hold areas at both facilities.
- Researches and provides a written report to QA management on issues with on- hold items.
- Maintains a spreadsheet of all scales from both facilities and audits it monthly.
- Maintains a spreadsheet of all metal detection test devices (wands, balls and spheres) from both facilities and conducts monthly audits.
- Prepares and analyses daily QA checks and production coversheets from the ERP system for each production line.
- Monitors and evaluates the production paperwork for excessive scrap, overpack, etc.
- Looks for opportunities to improve processes.
Job Type: Full-time
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Flexible spending account
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Work Location: In person
Salary : $50,273 - $72,454