What are the responsibilities and job description for the eCommerce Specialist position at National Oak Brand?
Company:
National Oak Distributors (NOD) has merged with Automotive Systems Warehouse (ASW) creating a stronger presence in the automotive aftermarket distribution industry. This is a significant step forward in our vision to expand geographic reach, and to deliver value added services and solutions to both suppliers and customers. Our priority remains unchanged – to continue to deliver exceptional service and value to our suppliers and customers in a thriving and collaborative workplace for the industry’s top talent.
Description:
We are seeking a detail-oriented and motivated eCommerce Specialist to support our business across ecommerce marketplaces and drop-ship retail partners. This hands-on role focuses on catalog management, product data enrichment, account management, and execution of ecommerce initiatives across our online sales channels.
Responsibilities:
- Manage and maintain product catalogs across ecommerce marketplaces and drop-ship retail partners.
- Create, update, and enhance product listings, including descriptions, attributes, specifications, imagery, and categorization.
- Support new product setup, assortment expansion, content improvements, and other ecommerce initiatives.
- Maintain product and account information within retailer and marketplace portals.
- Identify and resolve listing errors, data discrepancies, and catalog issues.
- Use Microsoft Excel to organize, analyze, audit, and manipulate product data.
- Coordinate with internal teams to ensure accurate and complete product information.
- Monitor account and catalog performance to identify issues and opportunities for improvement.
- Assist with pricing, inventory, and promotional updates across ecommerce channels.
- Work directly with marketplace and retail partners to resolve account, product, and operational issues.
- Support strategic ecommerce projects and initiatives across online sales channels.
Qualifications:
- Experience in ecommerce, marketplace management, product data, merchandising, retail, or a related field preferred.
- Strong Microsoft Excel skills, including formulas, lookups, filters, and working with large datasets.
- Strong attention to detail, organization, and problem-solving skills.
- Ability to manage multiple priorities and follow projects through to completion.
- Comfortable learning new platforms, processes, and retailer requirements.
- Experience with ecommerce platforms or retailer portals such as Amazon Seller Central, eBay Seller Hub, Walmart Supplier Connect, or similar platforms is a plus.
- Experience with PIM, ERP, or marketplace feed-management systems is a plus.
Benefits:
- Competitive Medical, Dental, Vision Package
- Free company paid basic group term life insurance
- Over three weeks of paid time off
- 401(k) Matching Program
- Seven paid Company Holidays
- TEAM environment
- Training, managerial support and growth
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