What are the responsibilities and job description for the Assisted Living (AL) Program Manager position at National Lutheran Communities & Services?
Inspire Care. Lead Excellence. Empower Community.
Assisted Living Program Manager Opportunity – The Village at Rockville
Salary range: $90,000 – $110,000 annually, commensurate with experience, qualifications, and demonstrated leadership performance.
If you’re a nurse who’s ready to lead, influence culture, and elevate care, this is your opportunity to step into a role that actually matches your impact.
At The Village at Rockville, you won’t just manage a program, you’ll set the standard.
As our Assisted Living Program Manager, you’ll lead a dedicated clinical team, drive quality and consistency, and create an environment where both team members and residents thrive. This is a role for someone who brings both clinical credibility and leadership presence—someone who can build trust, hold accountability, and elevate care.
You’ll be supported by a 130-year, faith-inspired, not-for-profit organization that reinvests in its people—not shareholders—so you can focus on what matters most: delivering exceptional care and building a team that’s proud of the work they do every day.
If you’re ready to move beyond managing tasks and start shaping outcomes, we should talk.
What Makes This Role Different
Each day brings meaningful variety — rounding with your team to ensure clinical excellence, meeting with families to guide care plans, mentoring nurses, CNAs and CMTs, reviewing quality metrics, and partnering with other department leaders to enhance the resident experience. Your decisions will directly impact the safety, quality, and joy residents feel in their daily lives.
What You’ll Lead And Achieve
As the Assisted Living Program Manager, you’ll be the heartbeat of compassionate care at The Village at Rockville. You’ll empower your team to perform at their best, ensure residents receive outstanding clinical support, and help shape the next chapter in a community known for its legacy of excellence and innovation in senior living.
Our Culture And Benefits
At NLCS, we cultivate a culture of transparency, inclusion, and authenticity — where every voice is valued and every team member is supported in growing their career. We also invest deeply in you with:
Apply today and bring your compassionate leadership to life with NLCS.
Assisted Living Program Manager Opportunity – The Village at Rockville
Salary range: $90,000 – $110,000 annually, commensurate with experience, qualifications, and demonstrated leadership performance.
If you’re a nurse who’s ready to lead, influence culture, and elevate care, this is your opportunity to step into a role that actually matches your impact.
At The Village at Rockville, you won’t just manage a program, you’ll set the standard.
As our Assisted Living Program Manager, you’ll lead a dedicated clinical team, drive quality and consistency, and create an environment where both team members and residents thrive. This is a role for someone who brings both clinical credibility and leadership presence—someone who can build trust, hold accountability, and elevate care.
You’ll be supported by a 130-year, faith-inspired, not-for-profit organization that reinvests in its people—not shareholders—so you can focus on what matters most: delivering exceptional care and building a team that’s proud of the work they do every day.
If you’re ready to move beyond managing tasks and start shaping outcomes, we should talk.
What Makes This Role Different
- You’ll lead in a not-for-profit environment where resources are reinvested in residents, team members, and innovation
- You’ll work alongside a mission-driven leadership team grounded in values that guide thoughtful, compassionate decisions
- You’ll have the support of experienced clinicians, caregivers, and administrators who believe in collaboration to achieve excellence in care and resident satisfaction
Each day brings meaningful variety — rounding with your team to ensure clinical excellence, meeting with families to guide care plans, mentoring nurses, CNAs and CMTs, reviewing quality metrics, and partnering with other department leaders to enhance the resident experience. Your decisions will directly impact the safety, quality, and joy residents feel in their daily lives.
What You’ll Lead And Achieve
- Clinical Excellence: Ensure high-quality, person-centered care that meets and exceeds standards.
- Team Leadership: Inspire and develop nursing staff through mentorship, education, and accountability.
- Regulatory Readiness: Maintain compliance with state and federal regulations through proactive quality improvement.
- Resident Experience: Create an environment where residents feel seen, supported, and celebrated.
- Collaboration: Partner across departments to align care, hospitality, and overall community success.
- LPN licensed required
- Current certification in cardiopulmonary resuscitation (CPR) and, Adult First Aid from the American Red Cross and/or American Heart Association
- 2 years’ experience in a health care related field and successful completion of the 80-hour assisted living manager training program (Maryland only)
- Must be considerate and respectful of the rights, dignity and sensitivities of aged and disabled persons
- Must be clean and well-groomed
- Must be able to communicate effectively in English both orally and in writing as applicable to their job responsibilities
- Background check(s) consisting of a sworn statement or affirmation and criminal history check free of barrier crimes
- Minimum 3-5 years supervisory experience in long term care facility or assisted living facility (Virginia only)
- Must possess strong written and oral communication skills; and ability to maintain confidentiality residential information
- Must be proficient with a computer to include utilizing an electronic health record (EHR) and electronic medication administration record (eMAR) as well as Microsoft Office
- Supervise the assisted living nursing service program to ensure high-quality care for residents.
- Manage clinical oversight of resident care in assisted living and memory support.
- Report to physicians, regulatory bodies, and legal representatives as needed.
- Complete resident assessments and care plans.
- Provide staff training.
- Ensure resident records are maintained and updated.
- Collaborate with interdisciplinary teams to improve resident care.
- Coordinate resident transfers to appropriate care settings.
- Maintain compliance with nursing standards and facility policies.
As the Assisted Living Program Manager, you’ll be the heartbeat of compassionate care at The Village at Rockville. You’ll empower your team to perform at their best, ensure residents receive outstanding clinical support, and help shape the next chapter in a community known for its legacy of excellence and innovation in senior living.
Our Culture And Benefits
At NLCS, we cultivate a culture of transparency, inclusion, and authenticity — where every voice is valued and every team member is supported in growing their career. We also invest deeply in you with:
- Up to 5 weeks of PTO in your first year
- 403(b) retirement plan with employer matching
- Comprehensive medical, dental, and vision coverage
- Employer-paid life and disability insurance
- Tuition reimbursement and leadership development support
- Wellness initiatives, recognition programs, and more
Apply today and bring your compassionate leadership to life with NLCS.
Salary : $90,000 - $110,000