Medical Assistant

Medical Assistant

A Medical Assistant is responsible for assisting the nursing department in providing care to the guest. Their duties include recording and updating medical histories and contact information in guest chart (in database), scheduling guest appointments, performing standard care procedures, checking vitals, and collecting lab samples (ex: covid testing).

Our Medical assistant will need to rely on their technical skills, so they understand how to use the equipment to take guest vital signs. They should also be detail oriented, as they must enter all guest data in database so the Nursing team and other related departments can refer to them. Medical assistants should also have interpersonal skills so they can work with guest who may be experiencing mental health symptoms/diagnosis.

Responsibilities and Initiatives

To help NHF meet its growth goals, the Medical Assistant will:

• Conduct intake and discharges for our guests.
• Complete registration packets with our guests for clinic visits.
• Manage a caseload of guests under the direction and supervision of the Medical Coordinator/LVN.
• Conduct rounds in our facility, obtaining vital signs, assisting with blood sugars checks and or information as needed.
• Triage guests and prepare them for nurses’ assessment, updating guest charts daily using CRM database system, and scheduling appointments with them.
• Monitor medication management based on Nursing plan of care and reporting back to LVN if guests are in need of teaching, or medication oversight.
• Assist with providing on-site covid antigen testing.
• Assist Nursing manager as needed.
• Coordinating and providing linkages for guest’s medical appointments and follow-up.
• Participating in weekly internal and external case conferencing, board review team meetings, monthly staff meetings, monthly all site nursing meetings, trainings, and in-services.
• Performing administrative tasks such as charting, guest summaries and answering phones.
• Coordinate transportation for medical related matters.
• Good knowledge of scope of practice for Medical Assistants.
• Completes additional tasks/duties as required to meet the needs of the facility, not to impede primary responsibilities.
• Adhere to the schedule given, modifications, and/or absences must be communicated as outlined with your leader·
• Always follow NHF policies and procedures.

• Medical Assistant certification required.
• Graduate of an accredited Medical Assistant program.
• Bilingual in Spanish (preferred).
• Ability to work independently with strong time management and organizational skills.
• Attention to detail and high accuracy are a must.
• Excellent verbal and written communication skills as well as a high level of professionalism required.
• Experience in medical office (preferred).
• Familiarity with HIPAA (preferred).
• Experience and knowledge of behavioral health (preferred).
• Proficiency in Microsoft Suite products including Word, Excel, Access, and PowerPoint; and skill in using databases.
• Proficiency in typing.

Physical Requirements

• Works in office area within guest’s living quarters while on rounds, and throughout the facility under normal working conditions.
• Current American Heart Association BLS (CPR/First Aid/AED).
• Is subject to frequent interruptions.
• Must be able to read material and use a computer.
• Must be able to hear well enough to communicate with co-workers.
• Standing and walking.
• Climbing/Stooping/Kneeling.
• Lifting/Pulling/Pushing.
• Fingering/Grasping/Feeling.