Demo

Health Navigator 2025-2026

National Health Corps
Pittsburgh, PA Full Time
POSTED ON 4/29/2025
AVAILABLE BEFORE 5/28/2025
Position Status

Open

Site

Pittsburgh

NHC Position Type

Patient Navigator

Position Summary

The AmeriCorps member will function as a key part of a multi-disciplinary primary care team, providing health navigation services to patients seen in the health center or engaged in the community. In this regard, the member will connect patients with services essential to their success, filling in the gaps between other team members and supportive services in order to ensure seamless continuity of care. The AmeriCorps member would also develop other patient support programs including chronic disease self-management education, nutrition education, smoking cessation, and homeless outreach that are not currently occurring. Which support programs the member develops would be up to their interests and the needs of our patient population. Any clinical support needed to supplement these support programs would be provided by the onsite Registered Nurse.

Major Duties and Responsibilities

  • Completing and submitting patient applications for social services and medication assistance programs
  • Providing brief health education to patients
  • Assisting in care coordination and resource referrals
  • Conducting outreach to patients via phone/letters
  • Linking patients to care by scheduling appointments

Characteristics of an Ideal Candidate

  • Self-starter
  • Organized
  • Comfort speaking with others (individually or in groups)
  • Able to communicate effectively with all individuals
  • Compassionate

Knowledge Required for the Position

Knowledge of AmeriCorps/Health Corps member requirements, Skill with Microsoft Office or other software for a variety of data processing operations involving a range of problem solving, record keeping, correspondence, and service tracking options.

Supervision

Member uses initiative in carrying out recurring assignments following set procedures, independently.

Review

The service activities are reviewed for accuracy through spot checks, through complaints from customers, and through observation of the member at service. Completed projects are reviewed very generally to determine that objectives have been met and are in compliance with policies and regulations.

Guidelines

Most instructions are easily memorized and require little interpretation. Detailed guidelines exist, including regulations and directives, handbooks, precedents, industry standards, and files of previous projects

Complexity

The facts or conditions of the service position are clear cut, predictable, and apply directly to the assignment

Language Proficiency Requirements

Proficiency in a language other than English is NOT required.

Requires Personal Vehicle

No

Apply to NHC

Site

Pittsburgh Mercy Health System

Pittsburgh Mercy Family Health Center

249 S 9th St

Pittsburgh, PA 15203

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