What are the responsibilities and job description for the Meter Service Representative position at National Grid?
Meter Service Representative
Hourly Pay Rate - $21.45
Location - West Roxbury
Key Accountabilities
- All meter reading activities including but not limited to:
- Shut off meters as trained and qualified.
- Field collection activity including but not limited to:
- Terminating service and/or collecting customer payments.
- General shop work (e.g. Housekeeping, junking, shipping, deliveries/pickups, etc.)
- Assist in 2-person assignments as needed.
- Assist with pipe fitting up to 2 inches.
- Driving is a significant portion of the workday in various-sized company vehicles.
- May be required to handle substances considered hazardous under the U.S. Emergency Planning and Community Right to Know Law or the Massachusetts Right to Know Law.
- Interact with internal departments and company employees to ensure an efficient overall process.
- Promote a culture of teamwork, collaboration, and efficient resource utilization, both throughout the department and project teams.
- Will also be expected to respond to emergency call out and work extended and planned hours when company emergencies occur.
- Other duties as assigned.
- Must be able to obtain gas pipeline operator qualification for progression in this career.
Qualifications
- Must have a high school diploma or the equivalent.
- Must have good mechanical aptitude and ability, high degree of dependability, and capable of exercising good judgment.
- Must have the ability to perform physically demanding job-related activities.
- Must be able to work a flexible schedule including shifts, weekends, evenings, and holidays.
- In a work day, must be able to climb 25-2500 stairs, walk 2 to 6 miles and kneel or bend for 20-60 percent of the day.
- Must be able to work within confined areas at times and in inclement weather and temperature extremes.
- Must possess the ability to develop positive customer relations; anticipate, identify, respond to customer needs and facilitate customer loyalty.
- Able to drive a company car / large van or truck on a daily basis.
- Must have valid and clean driver's license and be an approved driver of Company vehicles.
- Must pass Company physical and qualifying tests to enter Department
- Successfully pass a criminal background check and required job assessment tests.
- DOT gas pipeline drug testing is a requirement for this position.
- Must pass the Field Assessment Test.
Please be advised that due to the nature of this position, incumbents are subject to federal Drug & Alcohol safety regulations governing US Department of Transportation ("DOT") covered positions, including the Federal Motor Carrier Safety Administration (FMCSA) and Pipeline Hazardous Material Safety Administration (PHMSA). As such, the Company’s testing programs and policies regarding the use of federally prohibited drugs or alcohol, for recreational or medical purposes, will remain in effect for these safety-sensitive, DOT covered positions.
Many of the terms and conditions of employment for this position are defined by a collective bargaining agreement that the Company has with a local union. Newly hired employees are bound by the terms of the collective bargaining agreement as well as other agreements between the Company and the local union.
National Grid utilizes an assessment that evaluates the job qualifications/characteristics using AI or statistically based scoring.
National Grid is committed to providing equal employment opportunities to all employees and applicants for employment regardless of protected class. We do not discriminate on the basis of race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, age, disability, genetic information, or any other protected status in accordance with applicable federal, state, and local laws. National Grid maintains affirmative action programs for individuals with disabilities and protected veterans.
Our employment practices are designed to ensure that all individuals are treated fairly and with respect throughout the hiring process and during employment. National Grid complies with all applicable federal, state, and local anti-discrimination laws. We are dedicated to fostering a workplace that is free from unlawful discrimination and harassment, and we encourage a culture of respect for all.
Salary : $21