What are the responsibilities and job description for the Remote Collections Specialist position at National Enterprise Systems, Inc?
Please note: This is a fully remote position open to candidates located anywhere in the United States except for residents of Alaska, California, Connecticut, Hawaii, Maine, Maryland, Massachusetts, Michigan, Minnesota, Nebraska, New Jersey, New York, Pennsylvania, Rhode Island, Vermont, Virginia, and Washington DC. Additionally, candidates in Ohio must reside at least 50 miles away from our Solon, OH office to be eligible.
Join an Award-Winning team at National Enterprise Systems!
Due to an abundance of high-quality work, National Enterprise Systems is seeking motivated individuals with minimum two years debt collections experience and strong negotiation skills to WORK FROM HOME. If you are driven, enjoy helping people resolve issues, and want control over your earning potential, this opportunity is for you.
What We Offer:
- Base Pay: $17-20/hr. (based on experience) plus monthly performance bonuses with no earnings cap
- Schedule: 3 days: 8:00 AM - 4:30 PM EDT, 2 days: 10:30 AM - 7:00PM EDT. Monday - Friday.
- Paid training
- Full benefits package including medical, dental, vision, 401k, paid personal and vacation time off
- Paid holidays
Responsibilities:
- Contact individuals by phone to discuss and resolve past-due accounts
- Use negotiation and customer service skills to find creative payment solutions
- Maintain accurate and detailed records of interactions and outcomes
- Ensure a high level of customer service while complying with all applicable regulations
- Apply techniques offered in training and coaching to improve performance and meet goals
Salary : $17 - $20