Quality Analyst

Description

Job Summary

NDC is headquartered in Nashville and is a leading national distributor and supply chain solutions provider of healthcare products. We are seeking a collaborative, results driven, and detail-oriented Quality Analyst to join our Supply Chain team. This role is responsible for helping lead the quality function across multi-site distribution operations. It involves helping to establish, maintain, and optimize a quality management system that is ISO 9001, FDA, DSCSA, and VAWD compliant.

Key Responsibilities

• Help develop and document work instructions.
• Monitor and audit warehouse processes to identify deviations from standard operating procedures.
• Document and report quality issues, non-conformances, and corrective actions.
• Participate in root cause analysis and recommend preventive measures.
• Collaborate with operations management to implement quality improvements.
• Maintain records of inspections, audits, and quality metrics.
• Support training initiatives to educate staff on quality standards and procedures.

Qualifications

High school diploma or equivalent; associate or bachelor’s degree preferred.

• 2 years of experience in quality, preferably in a warehouse operation.
• Strong attention to detail and analytical skills.
• Ability to work independently and collaboratively in a fast-paced environment.
• Excellent communication and documentation skills.
• Skillful at project planning and aligning stakeholders.

Preferred Skills

• Experience with ISO standards or other quality frameworks.
• Knowledge of Lean or Six Sigma methodologies.
• Familiarity with document management systems and warehouse management systems.
• Certification in quality (e.g., ISO 9001 Auditor, CQIA, CQT) is a plus.

Attributes

• High levels of curiosity and learning agility
• Strong work ethic, “can do” attitude, and “roll-up your sleeves” mentality