What are the responsibilities and job description for the Site Supervisor position at National Design Mart?
Company Description National Design Mart is a family-owned, locally rooted flooring and design retailer founded by the King family, with a history that dates back to the 1960s in Akron, Ohio. The second-generation leadership continues to focus on personalized service, community commitment, and long-term customer relationships. As a single-location brand rather than a large chain, decisions are made locally and ownership is actively involved in day-to-day operations. Team members benefit from a supportive work environment and comprehensive benefits, including employer-paid health insurance, dental and vision coverage, 401(k) matching, paid holidays, PTO, and flexible spending accounts. The company values reliability, integrity, and a strong work ethic in a customer-facing retail setting.
Role Description The Site Supervisor is a full-time, on-site role based in Charlotte, NC, responsible for overseeing daily operations at assigned project or installation sites. This role coordinates schedules, manages site crews and subcontractors, and ensures projects are completed safely, on time, and in accordance with company quality standards. The Site Supervisor monitors site readiness, verifies materials and equipment are available, and communicates progress, issues, and changes to project managers and other stakeholders. Daily tasks include conducting site walkthroughs, enforcing safety protocols, resolving on-site challenges, and supporting team members with clear instructions and guidance. The Site Supervisor also interacts with customers on-site to address questions, manage expectations, and help deliver a positive overall experience that aligns with National Design Mart’s service standards.
Qualifications
- Proven experience supervising construction, flooring, or installation sites, with the ability to coordinate crews, subcontractors, and daily work activities.
- Strong organizational and time-management skills, including scheduling, prioritizing tasks, and tracking project milestones and site progress.
- Effective communication and interpersonal skills for working with customers, team members, vendors, and leadership in a professional manner.
- Working knowledge of job-site safety practices, OSHA guidelines, and the ability to promote and enforce a safe work environment.
- Basic technical understanding of flooring, construction, or remodeling processes, with the ability to read or interpret work orders, drawings, or plans.
- Proficiency with mobile devices, email, and basic project documentation or reporting tools.
- Ability to stand, walk, lift, and move materials as needed on active job sites, and to work during standard retail and project hours as required.
- High school diploma or equivalent; prior supervisory experience in retail installation, construction, or a related trade is strongly preferred.
- Valid driver’s license and reliable transportation to travel between project locations as needed.
- Demonstrated reliability, attention to detail, and problem solving capabilities.
PLEASE EMAIL RESUMES DIRECT TO tgibson@nationaldesignmart.com