What are the responsibilities and job description for the Quality Assurance Administrator position at National Cortina?
Quality Assurance Administrator
About Us
National Cortina has been a trusted source in the food industry, evolving from a specialty food distributor into a multi-faceted organization that supplies imported ingredients, private label solutions, frozen foods, and logistics expertise.
We hold fast to family values, knowing that genuine growth comes from how we treat those around us.
Position Overview
The QA Administrator supports National Cortina’s Quality Assurance function by maintaining accurate quality and food safety documentation, supporting audit readiness, tracking corrective actions, and preparing routine QA status reports. This role ensures compliance with internal standards, customer requirements, and applicable regulatory and food safety programs.
Key Responsibilities
- Maintain and organize Quality Assurance documentation, including SOPs, HACCP plans, GMP records, and food safety logs.
- Support internal, customer, and third-party audits (e.g., SQF, BRC, FDA, USDA) by preparing documentation and tracking follow-up actions.
- Track corrective and preventive actions (CAPAs) and ensure timely completion and closure.
- Prepare and distribute regular QA status reports to QA leadership, including CAPAs, audit findings, documentation updates, and supplier documentation status.
- Maintain QA trackers, logs, and dashboards to support visibility into quality and compliance initiatives.
- Manage document control, including version updates, approvals, and record retention.
- Assist with product specifications, ingredient statements, allergen documentation, and labeling support.
- Collect, verify, and maintain supplier quality documentation (COAs, certifications, specifications).
- Coordinate with Operations, R&D, Procurement, and Logistics to support quality and food safety requirements.
- Support QA training documentation and tracking.
- Identify documentation gaps or compliance risks and escalate to QA leadership.
- Perform other QA administrative duties as assigned.
Qualifications
- High school diploma or equivalent.
- 1–3 years of administrative or coordination experience, preferably in food manufacturing, quality, or a regulated environment.
- Strong attention to detail and organizational skills.
- Proficiency in Microsoft Office (Excel, Word, Outlook).
- Ability to handle confidential and compliance-related information.
- Preferred
- Experience supporting food safety or quality systems (HACCP, SQF, BRC, GMPs).
- Familiarity with document control systems or QA software.
Skills & Competencies
- Strong organizational and documentation skills.
- Clear written and verbal communication.
- Ability to manage multiple priorities and deadlines.
- Detail-oriented with a compliance-focused mindset.
- Collaborative and professional approach.
Working Conditions & Physical Demands
- Office and manufacturing environment.
- Standard business hours with flexibility during audits or peak operational periods.