What are the responsibilities and job description for the Administrative Assistant position at National Catastrophe Solutions Inc?
Job Overview
National Catastrophe Solutions Inc. is seeking a highly organized and detail-oriented Office Assistant to provide administrative support to the Office Manager in a fast-paced office environment. The ideal candidate will be a proactive communicator, capable of handling multiple tasks with ease, and able to maintain a positive attitude under pressure. This individual will be responsible for answering and directing phone calls, greeting customers, inputting data, following up with clients, and communicating with insurance companies. A strong proficiency in Microsoft Office Suite, including Excel, is essential for this role.
Key Responsibilities:
- Answer and direct incoming phone calls to the appropriate team members or departments.
- Greet clients, visitors, and customers in a professional and friendly manner, ensuring a welcoming environment.
- Input data into company software systems accurately and efficiently.
- Follow up with clients to ensure satisfaction and answer any outstanding questions.
- Check on job statuses and communicate updates to clients or team members as needed.
- Utilize Excel spreadsheets to organize and track relevant data, including reports, schedules, and client information.
- Communicate with insurance companies regarding claims, billing, and updates as necessary.
- Assist the Office Manager with general administrative duties and other tasks as assigned.
Requirements:
- Proven experience as an office assistant or in a similar administrative role.
- Strong organizational skills with the ability to multitask and prioritize in a fast-paced environment.
- Proficiency in Microsoft Office Suite, especially Excel, with a strong ability to use spreadsheets for data organization.
- Excellent verbal and written communication skills.
- Ability to interact professionally with clients, team members, and external contacts.
- Ability to maintain confidentiality and handle sensitive information appropriately.
- Positive attitude, strong work ethic, and team-oriented mindset.
Qualifications:
- High school diploma or equivalent.
- Previous experience in an office environment.
- Strong attention to detail and accuracy.
- Ability to handle phone calls professionally and provide excellent customer service.
Pay: $18.00 - $22.00 per hour
Benefits:
- 401(k)
- Health insurance
Work Location: In person
Salary : $18 - $22