Audio/Visual-Simulation Control Coordinator

Hiring Range - $21.56 - $26.95 per hour based on qualifications and experience.

As Needed - Nonexempt

Schedule & Shifts – As needed, Friday – Sunday. Three shifts available: (7:30 a.m. to 1:00 p.m.), (8:00 a.m. to 2:00 p.m.), and (1:00 p.m. to 6:30 p.m.). Hours may fluctuate as the program is established.

National Board of Chiropractic Examiners (NBCE) – Our New Assessment Center: Coming March 2026. Join the NBCE team as we open our new state of the art Assessment Center to administer pre-licensure examinations for chiropractic students! Our Part IV exam is a practical, clinical assessment designed to test the examinee’s hands-on skills. We are now hiring Simulation Control Coordinators to operate A/V systems, manage recordings, and coordinate technical aspects of exam delivery.

ROLE SUMMARY:

The Simulation Control Coordinator (SCC) is an as needed, technology-based position responsible for operating the SimulationIQ control room during NBCE Part IV exam administrations. In this role, the SCC monitors live exam activities through camera and software systems, prepares technological setup, and supports exam personnel (such as Patient Educators and Standardized Patients) to ensure the exam runs smoothly. The SCC also performs basic IT troubleshooting to resolve issues quickly, escalating to the IT team only when necessary. This role requires a high level of professionalism, reliability, and discretion in a high-stakes testing environment.

ESSENTIAL JOB FUNCTIONS:

Technical Support & Troubleshooting

• Ensure all necessary technology (computers, cameras, microphones, monitors, and simulation software) is set up and functions properly before each exam session.
• Troubleshoot and resolve basic hardware or software issues on the spot during exams (for example, restarting a frozen camera feed or reloading a software module).

Blueprinting and Simulation Setup

• Assist in creating and updating digital “blueprints” or mappings of the exam space within the SimulationIQ platform to ensure cameras and microphones are correctly positioned and labeled for each station.
• Participate in pre-exam testing and calibration of simulation equipment according to these blueprints.

Real-Time Exam Monitoring

• Oversee and monitor live exam sessions in real time using the SimulationIQ system’s camera feeds and software tools.
• Quickly identify any irregularities or issues in exam rooms (e.g., technical problems or procedural deviations) and take appropriate action to address them.

Documentation of Issues

• Digitally document any technical issues, incidents, or irregularities that occur during exam sessions, along with the resolutions or actions taken.
• After each exam administration, assist in preparing reports or logs of technical problems to help improve future operations.

Preparation Duties and Post-Exam

• Help with pre-exam setup and post-exam teardown of SimulationIQ equipment and related A/V hardware as necessary. This includes verifying all components are accounted for, properly stored, and in working order for the next exam.
• Contribute feedback on what worked well and what can be improved in the simulation control process.

Communication and Collaboration

• Serve as a central point of communication in the Simulation Control Room.
• Liaise between the IT department and exam administration team as needed – for instance, relaying technical guidance from IT to exam staff, or informing IT of exam schedule needs.
• Communicate technical information in clear, non-technical language when assisting exam staff or examinees during a technical disruption.

Availability for Exam Operations

• Work primarily during scheduled Part IV exam weekends (typically Friday through Sunday), with flexibility for early mornings or extended hours as needed to support all exam sessions.
• Demonstrate reliability and punctuality, understanding that this role is critical to keeping the exam on schedule and ensuring a smooth candidate experience.

Exam Coordination

• Coordinate exam room logistics such as timing of station rotations, breaks, and examiner/patient flow.
• Communicate clear queues and instructions to on-site exam staff (Patient Educators, Standardized Patients, Test Center Administrators, etc.) to keep the exam running on schedule.

REQUIRED QUALIFICATIONS:

Education & Experience

• High school diploma or equivalent is required.

Knowledge, Skills, & Abilities

• Strong communication skills, with the ability to clearly convey information and instructions to non-technical exam staff and possibly examinees.
• Excellent problem-solving abilities and a natural inclination for troubleshooting technology issues on the fly.
• Technically inclined and quick to learn new software systems and equipment (experience with simulation or A/V software is a plus).
• Ability to work independently in a fast-paced environment, as well as collaboratively with IT team members and exam staff.
• Proven ability to remain calm and maintain professionalism under pressure, especially during high-stakes, time-sensitive situations.
• High level of reliability and punctuality – must be dependable and arrive on time for all scheduled exam operations.
• Keen attention to detail, ensuring that procedures are followed exactly and that any irregularities are noticed and addressed.
• Demonstrated professionalism and discretion when handling sensitive exam content or situations, with strong ethics and respect for exam integrity.
• Legally authorized to work in the U.S. for any employer.

PREFERRED QUALIFICATIONS:

• Experience using SimulationIQ or a similar simulation management platform.
• Familiarity with audio/visual systems, camera monitoring setups, and control room operations.
• Previous experience in help desk, technical support role, simulation center, or standardized testing environment.
• Additional technical training, certifications (e.g., CompTIA A ), or coursework in information technology or a related field.

Any offer of employment is contingent upon the candidate's satisfactory completion of the NBCE’s pre-employment, post-offer screening process, including a background check (criminal history), and drug screen.

The NBCE is an Equal Opportunity Employer (EOE). All qualified applicants will receive consideration for employment without regard to race, color, ancestry, religion, creed, national origin, age 40 and older, sex including sexual orientation, gender identity or expression, and pregnancy, marital status, military status, disability, or genetic information, or other characteristics protected under applicable federal, state, or local law.

COMPENSATION:

Hiring Range: $21.56 - $26.95 per hour based on qualifications and experience.

BENEFITS (waiting periods may apply):

Accrued Paid Sick Time off

Colorado Paid Family Medical Leave

401(k) Retirement Plan

Work Location: In Person

APPLICATION WINDOW

Application Deadline: 12/11/2025