Program Operations Coordinator

Description

TITLE: Program Operations Coordinator

REPORTS TO: Director of Strategic Initiatives

LOCATION: Hybrid - local to Phoenix Metro area

SALARY: Grade 23 - $56,700 - $66,650

JOB SUMMARY: Working under the Partnerships and Procurement Talent Development teams, the Program Operations Coordinator is responsible for the administrative and operational support of NASPO’s agreement with Arizona State University (ASU), as well as other Talent Development initiatives. This work may include, but not be limited to: managing logistics, planning/coordinating partner engagements, developing engagement programs, liaising with members of the NASPO Department of Supply Chain Management (NDSCM) within the WP Carey School of Business at ASU and providing overall support of strategic initiatives.

Essential Functions

• Maintain comprehensive records of all activities specified in the NASPO-ASU Agreement, including tracking deliverables, partner communications, event schedules, and engagement data.
• Assist in scheduling and coordinating meetings, calls, webinars, and attendance at events for NASPO staff including the Supply Chain Executive Council (SCEC) and Supply Chain Management Association (SCMA).
• Make recommendations and develop programs for student engagement at ASU, including developing a Student Ambassador program.
• Working collaboratively with team members, coordinate and schedule NASPO speakers for classes within the NDSCM each semester.
• Prepare agendas, proposals, and materials for meetings, to include minutes when appropriate.
• Support data collection and analysis for reporting purposes, including surveys, program evaluations, and performance metrics.
• Track participant registration, progress, and engagement in professional development programs, ensuring accurate reporting of outcomes.
• Support the development of a procurement talent pipeline between local high schools, community and technical colleges, and the NDSCM.
• Promote and recruit students for the NASPO Internship Program, NASPO Scholars, and other programs.
• Support the development and implementation of new programming to include focusing on engagement within high schools and clubs such as DECA.
• Assist in the logistical planning and execution of signature events and programs, including shipping materials, preparing agendas, and coordinating on-site operations.
• Provide administrative support to specified individuals for trips to ASU (generally primary members, C-suite, and assigned NASPO staff).
• Utilize community and industry networks to enhance NASPO’s visibility and promote partnership opportunities, including social media promotion.
• Create and maintain “how-to” process documents for operational workflows to maintain consistency, efficiency, and knowledge sharing across the division.
• Order and track the team’s swag inventory for events, conferences, and partner engagements.
• Support with additional tasks outlined in projects or initiatives assigned to the Partnerships and Procurement Talent Development teams.
• Perform other related duties as assigned to effectively execute on the division’s mission and goals.
• Travel to NASPO related conferences, business meetings, and partner events. Anticipated travel is 10-25%.
  
  

Minimum Qualifications

• Bachelor's degree and/or some combination of 1-3 years of experience in any of the following:
  
  

oEngagement with students (high school or college)

oExperience in association management or talent management

oAcademic Management/Programming

oDevelopment of programs

• Preferred:
  
  

oPublic Procurement operations

oDemonstrated success in program development

• Must reside in the greater Phoenix metro area
  
  

The ideal candidate meets these requirements and demonstrates curiosity, enthusiasm, and a strong desire to build programming in an academic environment.

Salary Description

$56,700 - $66,650