What are the responsibilities and job description for the Optical Sales Associate position at National Association of Latino Healthcare Executives?
Job Summary
Under direct supervision, provides ophthalmic sales dispensing and related services to members and non-members of Kaiser Foundation Health Plan; serves as informational resource for patients eyewear needs.
Essential Responsibilities
Under direct supervision, provides ophthalmic sales dispensing and related services to members and non-members of Kaiser Foundation Health Plan; serves as informational resource for patients eyewear needs.
Essential Responsibilities
- Determines ophthalmic patients occupational, lifestyle and cosmetic needs; advises and recommends lens style, color and material and frame shape, color and material; prices eyeglass order according to patients Health Plan coverage.
- Provides measurements i.e., pupillary distances, segment heights, lens base curves, frame size, etc. for spectacle fabrication by using PD ruler, pupilometer, and lens clock.
- Applies principles of size, thickness and power in selecting proper eyewear.
- Knows impact of different lens indexes and recommends appropriate alternatives.
- Provides ophthalmic eyewear services by selling, fitting, ordering, dispensing, adjusting and repairing spectacles.
- Measures and shapes lenses and adjusts frames utilizing ophthalmic equipment including lens edger, hand edger, lensometer, frame warmer and precision hand tools.
- Inspects patients eyewear using ANSI Z80.1 standards and tolerances; performs quality check functions; reviews patients previous prescription; identifies questionable changes, and takes appropriate action.
- Follows-through on emergency orders by calling order into Optical Lab and making certain of lens and frame availability.
- Performs limited Contact Lens services and refers patients with problems to proper department.
- Determines patient concerns; recommends actions to be taken; discusses solution/action with Optical Administration as needed; follows-through with resolution.
- Attains KP Optical sales goals.
- Maintains attractive frame and lens displays by arranging, cleaning and changing on regular basis; maintains clinic frame inventory status by ordering, pricing and placing stock on frame boards; keeps track of backorder products and takes action as necessary.
- Demonstrates knowledge, skills, and abilities necessary to provide culturally sensitive care and/or service.
- Performs other duties and accepts responsibility as assigned.