Dispatch - Bilingual English/ Spanish

Bilingual Dispatcher (English/Spanish)

Location: Miami, FL

About the Role

Nation Security is looking for a motivated and dependable Bilingual Dispatcher to join our Miami team. This role is ideal for someone organized, customer-focused, and comfortable in a fast-paced environment. You'll play a critical role in coordinating field operations, managing communications, and ensuring seamless workflows across all departments.

Key Responsibilities

• Dispatch and coordinate security officers to client sites in real time.
• Handle incoming calls, emails, and radio communications promptly and professionally.
• Greet and assist visitors with courtesy and professionalism.
• Maintain accurate records, reports, and shift documentation.
• Communicate effectively with clients, management, and field personnel.
• Respond calmly and efficiently to emergencies or operational challenges.

Qualifications

• Bilingual in English and Spanish – required
• Minimum 1 year of experience in dispatch, call center, or front desk operations
• Excellent communication, multitasking, and problem-solving skills
• Proficient in Microsoft Office, Google Sheets, and dispatch/radio systems
• Professional appearance and demeanor
• Previous experience in the security industry is a plus
• Familiarity with Miami-Dade County and surrounding areas

Why Join Nation Security

• Competitive pay and opportunities for professional growth
• Supportive, team-oriented work environment
• Be part of one of Florida's most respected security providers

Apply Today

Submit your resume and a brief cover letter highlighting your experience and interest in this position.

Nation Security is an Equal Opportunity Employer, committed to fostering an inclusive, respectful workplace where every team member can thrive.

Job Types: Full-time, Part-time, Contract

Pay: $ $16.00 per hour

Benefits:

• Flexible schedule
• On-the-job training

Work Location: In person

Salary : $40,000 - $80,000