What are the responsibilities and job description for the Dispatch - Bilingual English/ Spanish position at Nation Security Services?
Job Title: Now Hiring: Bilingual Dispatcher – Miami, FL
About the Role:
Join Nation Security as our central hub of communication We're seeking a reliable, proactive Bilingual Dispatcher for our fast-paced Miami team. This vital role coordinates field personnel, clients, and internal departments, ensuring seamless daily operations. If you thrive under pressure, excel at multitasking, and enjoy keeping a team informed and coordinated, we want you.
Core Responsibilities:
- Dispatching: Coordinate and dispatch security personnel to client sites and assigned posts in real time.
- Communications Hub: Manage high-volume incoming phone calls, emails, and radio communications with urgency and professionalism.
- Front Desk Support: Welcome and assist visitors, delivering excellent customer service.
- Documentation: Maintain detailed logs, document shift activities, and prepare daily operational reports.
- Monitoring & Support: Monitor field officer activity, promptly addressing staffing or coverage needs.
- Emergency Response: Remain calm, resourceful, and effective during emergencies or unexpected challenges.
Qualifications:
- Bilingual: Must be fluent in English and Spanish (required).
- Experience: Minimum 1 year in dispatch, call center, front desk, or administrative support.
- Skills: Strong multitasking, communication, and decision-making skills.
- Tech Savvy: Proficient with Microsoft Office, Google Sheets, and dispatch systems.
- Behavior: Professional, courteous, and customer-focused demeanor.
- Security industry experience or familiarity with Miami-Dade County areas is a plus.
Why Join Nation Security?
- Competitive pay & career growth opportunities.
- Supportive, professional team environment.
- Be part of a trusted Florida security provider.
Location: Miami, FL
Apply Today: Send your resume and a brief cover letter highlighting your experience and fit for this role.
Job Types: Full-time, Part-time, Contract
Pay: $ $16.00 per hour
Benefits:
- Flexible schedule
- On-the-job training
Work Location: In person
Salary : $16