What are the responsibilities and job description for the Automotive Merchandising & Inventory Manager position at Nation Auto Group?
Automotive Merchandising & Inventory Manager
Nissan of Hendersonville | Hendersonville, NC
Own the Inventory. Elevate the Presentation. Drive Results.
Nissan of Hendersonville is seeking an organized, detail-oriented, and hands-on Merchandising & Inventory Manager to oversee the presentation, accuracy, movement, and online merchandising of our new and pre-owned vehicle inventory.
This is a dealership-level position for someone who understands that how vehicles are received, photographed, displayed, priced, and presented online directly impacts customer interest, lead generation, inventory turn, and dealership profitability.
The Merchandising & Inventory Manager will work closely with the General Manager, Sales Managers, Used Car Manager, Service Department, and dealership vendors to ensure our inventory is accurate, retail-ready, professionally presented, and effectively marketed both online and on the lot.
Key Responsibilities
Vehicle Inventory Management
- Maintain accurate records of new and pre-owned vehicle inventory.
- Track vehicles from acquisition or delivery through the retail-ready process.
- Verify that incoming vehicles are properly entered into dealership systems.
- Monitor the physical location and status of vehicles throughout the dealership.
- Conduct regular physical inventory audits and reconcile discrepancies.
- Coordinate dealer trades and inventory movement as directed by management.
- Monitor aged inventory and provide regular reporting to dealership leadership.
- Assist management with identifying inventory requiring additional attention or merchandising.
- Coordinate with Sales, Service, Detail, and other departments to ensure vehicles move efficiently through the reconditioning and retail-ready process.
- Ensure sold, transferred, or otherwise unavailable vehicles are promptly removed or updated in dealership systems and online listings.
Digital Merchandising
- Ensure every retail vehicle is accurately and professionally represented online.
- Coordinate and/or photograph vehicles promptly after they become retail-ready.
- Maintain consistent, high-quality vehicle photography.
- Ensure vehicle listings contain accurate equipment, features, mileage, pricing, descriptions, and other relevant information.
- Create compelling vehicle descriptions that highlight important features and benefits.
- Monitor dealership website inventory for missing photos, incorrect information, duplicate vehicles, pricing discrepancies, and other errors.
- Work with website and inventory vendors to resolve feed or listing issues quickly.
- Monitor third-party automotive websites to ensure inventory is displayed correctly.
- Maintain consistent merchandising standards across all digital platforms.
Lot Merchandising & Presentation
- Maintain an attractive, organized, and professional vehicle display throughout the dealership.
- Ensure vehicles are properly positioned, identified, and presented.
- Regularly inspect inventory for cleanliness and overall retail readiness.
- Coordinate with Detail and Service to address vehicles requiring attention.
- Assist management with changing vehicle displays based on inventory priorities, promotions, seasons, and sales objectives.
- Ensure featured, promotional, and aged vehicles receive appropriate visibility.
- Maintain consistency between the dealership's physical inventory and its online presentation.
Inventory Performance
The Merchandising & Inventory Manager will help dealership leadership measure what matters by monitoring:
- Inventory age
- Days to retail-ready
- Days from acquisition to online publication
- Percentage of vehicles with complete photography
- Accuracy of online listings
- Missing or incorrect pricing
- Reconditioning status
- Inventory turn
- Aged inventory
- Vehicle location accuracy
- Website merchandising quality
The objective is simple: Every available vehicle should be retail-ready, accurately represented, easy to locate, and professionally presented as quickly as possible.
What We're Looking For
The successful candidate will be someone who takes ownership of the dealership's inventory and notices problems before someone has to point them out.
We're looking for:
- Strong organizational and time-management skills
- Exceptional attention to detail
- Ability to manage multiple priorities and deadlines
- Comfortable working independently and taking ownership of responsibilities
- Strong computer and technology skills
- Ability to work effectively with multiple dealership departments
- Good written and verbal communication skills
- Ability to identify problems and follow through until they are resolved
- Professionalism and a strong sense of accountability
- Ability to work both indoors and outdoors as necessary
- Ability to move throughout the dealership lot during the workday
Preferred Qualifications
- Previous automotive dealership experience strongly preferred
- Experience with vehicle inventory management or automotive merchandising preferred
- Experience with dealership inventory-management, website, CRM, or DMS systems is a plus
- Automotive photography experience preferred
- Familiarity with online automotive marketplaces and vehicle-listing platforms
- Valid driver's license and acceptable driving record
- Ability to pass applicable pre-employment screening
What Success Looks Like
Success in this position means that when a customer searches for a Nissan of Hendersonville vehicle online or walks onto our lot:
The vehicle is there.
The information is correct.
The price is correct.
The photos look professional.
The vehicle is clean and retail-ready.
The Sales Team can find it.
And when something isn't right, you take ownership of getting it corrected.
What We Offer
Nissan of Hendersonville offers a professional, team-oriented environment where employees have an opportunity to make a visible impact on dealership performance.
Benefits may include:
- Competitive compensation
- Performance-based incentive opportunity
- Medical, dental, and vision insurance
- 401(k) plan
- Paid time off
- Employee vehicle purchase opportunities
- Professional development
- Career advancement opportunities
Join Nissan of Hendersonville
If you're highly organized, enjoy working with vehicles and technology, and take pride in making sure things are done correctly, we'd like to meet you.
Apply today to join Nissan of Hendersonville as our Merchandising & Inventory Manager.
Nissan of Hendersonville is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, sex, national origin, age, disability, veteran status, or any other status protected by applicable law.