What are the responsibilities and job description for the Consumer Relations Specialist - Bilingual position at Nathan & Nathan, P.C.?
Position Overview
Nathan & Nathan PC is growing! We are a family-owned creditors rights law firm in search of full-time Consumer Relations Specialists - Bilingual to join our team in our Birmingham, AL, office. We are looking for enthusiastic people with outstanding communications skills to work in a fun and fast-paced call-center environment.
What You Will Do
Pay: From $18.00 per hour
Benefits
Nathan & Nathan PC is growing! We are a family-owned creditors rights law firm in search of full-time Consumer Relations Specialists - Bilingual to join our team in our Birmingham, AL, office. We are looking for enthusiastic people with outstanding communications skills to work in a fun and fast-paced call-center environment.
What You Will Do
- Resolve calls and negotiate best solutions for consumers and clients in a challenging environment.
- Able to follow instructions and make educated decisions based on training and position knowledge.
- Must follow and fully comply with all Federal, State and Local collection laws and practices.
- Meet and exceed all production goals.
- Must pass continuing education/training evaluations.
- Perform other duties as assigned.
- You have outstanding communications skills and are a great listener
- You have empathy for others
- You are a problem solver
- You are super organized
- Hourly rate of pay based upon experience monthly bonus potential (after completion of training period)
- Paid Time Off (PTO): 10 days Holidays
- Competitive benefits package, including medical, dental, and 401k match
- Promotional opportunities within the firm
Pay: From $18.00 per hour
Benefits
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
- 8 hour shift
- Monday to Friday
- High school or equivalent (Preferred)
- Customer service: 1 year (Preferred)
Salary : $18
