What are the responsibilities and job description for the Order Entry & Purchasing Associate position at Nassau Candy?
Order Entry & Purchasing Associate
Nassau Candy
2.8
2.8 out of 5 stars
2905 Veterans Memorial Highway, Ronkonkoma, NY 11779
$19 - $23 an hour - Full-time
Nassau Candy
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Job details
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Pay
$19 - $23 an hour
Job type
Full-time
Location
Estimated commute
Job address
2905 Veterans Memorial Highway, Ronkonkoma, NY 11779
Benefits
Pulled from the full job description
Pet insurance
Health insurance
Paid time off
Employee discount
Vision insurance
Dental insurance
Paid holidays
Full job description
Position Description
Title: Order Entry & Purchasing Associate
Location: Ronkonkoma, NY
Company Overview
Nassau Candy is a leading importer, manufacturer, and distributor serving customers across confectionery, gourmet foods, promotional products, and apparel.
Primary Purpose
The Order Entry & Purchasing Associate provides essential support to the Customer Service and Purchasing teams by accurately entering orders, assisting with purchasing activities, and maintaining clear communication across internal departments. This role focuses on execution, accuracy, and follow-through to support timely order fulfilment and product availability.
Essential Functions
Order Entry & Order Support
Accurately enter customer orders into internal systems, ensuring all order details are complete and correct
Track orders from entry through shipment and escalate concerns related to inventory, ship dates, or special instructions
Support internal teams by identifying potential order issues and assisting with resolution
Maintain accurate order documentation and system updates
Customer Service Support
Serve as a point of contact for customer inquiries related to order status and basic order questions
Provide timely and accurate order updates to customers and internal teams
Assist in resolving discrepancies and service-related issues in a professional manner
Purchasing & Sourcing Support
Support Purchasing and Sourcing teams with day-to-day administrative and coordination tasks
Assist with issuing, updating, and maintaining purchase orders under the direction of senior purchasing staff
Support new item and vendor setup in ERP systems
Follow up with vendors regarding pricing, availability, lead times, and shipment status as directed
Maintain Excel-based tracking reports for purchase orders and incoming inventory
Inventory & Production Support
Assist with tracking inventory receipts and purchase order statuses
Support coordination between Purchasing, Production, and Supply Chain teams to help align inventory availability with customer demand
Update internal tracking tools and reports to support production and fulfilment planning
Operational & Administrative Support
Maintain accurate records and data integrity across order entry and purchasing systems
Assist cross-functional teams to ensure orders move smoothly through the fulfilment process
Perform additional duties or special projects as assigned
Minimum Requirements
Minimum of one (1) year of experience in order entry, customer service, purchasing support, or a related role
Strong attention to detail and organizational skills
Proficiency in Microsoft Outlook, Excel, and Word (Excel experience preferred)
Effective written and verbal communication skills
Ability to multitask and prioritize in a fast-paced, deadline-driven environment
Positive, team-oriented attitude with a strong sense of urgency
Experience in distribution, manufacturing, or promotional products environments is a plus
Benefits
Paid vacation, PTO, and paid holidays
Comprehensive benefits package including Medical, Dental, Vision, AFLAC, and Pet Insurance
Employee discounts on Nassau Candy products
Business casual, family-oriented company culture
Opportunities for growth within Customer Service, Purchasing, or Operations
Location & Schedule
This is a full-time, in-office position based in Ronkonkoma, NY. On-site collaboration is essential to the success of this role.
Nassau Candy is an Equal Opportunity Employer.