Key Account Manager/ Inside Sales

💼 Position Description

🧾 Title:  Key Account Manager (Inside Sales)

🎯 Primary Purpose

The Key Account Manager (Inside Sales) is responsible for identifying, developing, and expanding high-value customer relationships within the confectionery, food, and speciality markets. This role focuses on cultivating partnerships with premium and strategic clients, driving new business opportunities, and representing Nassau Candy as a trusted advisor and solutions partner. The Key Account Manager serves as a key liaison between clients, operations, product development, and marketing, to deliver tailored programs that maximize growth and customer satisfaction.

💼 Essential Functions

• 🤝 Build and maintain relationships with high-end and strategic clients across key channels (specialty retail, gourmet, gifting, hospitality, and private label).

• 💡 Identify and pursue new business opportunities that align with Nassau Candy’s growth strategy and premium product portfolio.

• 📊 Develop and execute account-specific growth plans, including sales forecasts, margin goals, and promotional strategies.

• 🧁 Collaborate with Product Development, Creative, and Operations teams to customize solutions for client programs and product assortments.

• 📈 Analyze sales performance, product movement, and profitability to guide business decisions and identify new revenue opportunities.

• 🧠 Maintain in-depth knowledge of industry trends, category performance, and competitive activity to position Nassau Candy effectively within the marketplace.

• 💬 Present new product innovations, seasonal programs, and marketing initiatives to customers and internal stakeholders.

• 💰 Negotiate pricing, contracts, and terms with an emphasis on margin management and long-term account value.

• 📍 Represent Nassau Candy at industry trade shows, networking events, and customer meetings to enhance brand visibility and business development opportunities.

• ⚙️ Partner with Customer Service, Logistics, and Finance teams to ensure smooth execution and account satisfaction.

• 📋 Prepare periodic sales reports, business reviews, and pipeline updates for senior leadership.

• 🧭 Lead or mentor Sales Representatives as needed, supporting account strategy and client retention initiatives.

• 🏁 Perform other related duties or special projects as assigned.

🎓 Minimum Requirements

• 🎓 Bachelor’s Degree in Business, Marketing, or related field required.

• 💼 7 years of progressive telephone sales and business development experience within the confectionery, CPG, or specialty food industry.

• 🏆 Proven success managing high-value / key / national accounts with strong relationship management and consultative sales skills.

• 💡 Strategic thinker with demonstrated ability to identify and capture new business opportunities.

• 🗣️ Exceptional communication, presentation, and negotiation skills.

• 🔄 Ability to manage complex sales cycles and collaborate cross-functionally across departments.

• 💻 Proficiency in Microsoft Office Suite; CRM system experience (e.g., Salesforce, HubSpot) preferred.

• 🚗 Willingness to travel as required to attend client meetings, tradeshows, and company events.

• This is not a territory sales / outside sales role, but someone who will be on site with our Hicksville, Long Island team as needed, and enjoys engaging and prospecting via phone / video calls.

What We Offer:

• Competitive salary / annual reviews
• Paid vacation / PTO
• Medical, dental, vision, AFLAC, and pet insurance!
• 401 (k)
• Entrepreneurial environment
• Employee discounts...and more!

 This is an excellent opportunity to join a unique, well-established, and thriving Long Island company!

We are an Equal Opportunity Employer