Maintenance Engineer Tech II

Essential Job Functions:
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Tech 2 should possess reasonable experience in general maintenance, electrical work, plumbing, carpentry, and painting.
• Perform, Public Area, and Guest Room preventative maintenance per standards and schedules.
• Troubleshoot all operational problems including, but not limited to, equipment and building trades.
• Respond in courteous, professional and rapid manner in order to resolve guest and staff difficulties.
• Other duties and responsibilities as assigned.
• The employee may be expected to work in other areas of the hotel when needed to assist operations to perform job duties not necessarily contained in this job description.
• Maintain a safe work environment for co-workers and a safe hotel for guests; please refer to Section 2.4 in the Team Member Handbook for specific examples.

Qualifications, Job Knowledge, Experience, Skills, Abilities:

• General knowledge of skilled trades such as painting, plumbing, electrical, and carpentry.
• Minimum 3 years maintenance experience of building/hotel maintenance operation required.
• Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.
• Required within the 90-day introductory period is the ability to learn and utilize EMS, PMS, and guest response software, as well as to acquire proficiency in all fire and life safety programs.
• Ability to communicate, verbally and in writing, effectively with guests/co-workers; respond to guest/employee requests, with high level of patience, diplomacy and tact. Excellent interpersonal skills to provide overall guest satisfaction and conflict resolution.
• Basic mathematical skills.
• Ability to work under pressure. 
• Strong organizational skills with attention to detail.
• No special licenses or certificates required.
• Always maintains professionalism, demonstrating courtesy and respect to guests and co-workers.

Physical requirements of the position and work environment:

• Regularly required to stand, use hands to perform mechanical maintenance tasks, handle or feel objects, tools, and controls; talk and hear.
• Frequently required to walk and reach with hands and arms and to climb on scaffolds and ladders.
• Frequently required to lift and/or move up to 50 lbs., and to move objects up to 100 lbs.
• Must be able to bend, stoop, crouch.
• Must have good near and far vision.
• Duties may be performed indoors/outdoors. 
• May experience high noise levels.