In Room Dining Server

Essential Job Functions:
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Hospitably greet, prepare, and serve dining order to guests according to Hilton Hospitality beverage service standards.
• Prepare and deliver guest room amenities, (i.e., fruit baskets, etc.) upon request as needed.
• Abide by all Local, State, Federal and Corporate requirements pertaining to serving alcoholic beverages.
• Prepare station for readiness prior to opening and closing of each shift.
• Follow all cash handling and bank operating procedures as outlined by Hilton Hospitality.
• Perform all side work duties according to side work schedules.
• Other duties and responsibilities as assigned.
• The employee may be expected to work in other areas of the hotel when needed to assist operations to perform job duties not necessarily contained in this job description.
• Maintain a safe work environment for co-workers and a safe hotel for guests; please refer to Section 2.4 in the Team Member Handbook for specific examples.

Qualifications, Job Knowledge, Experience, Skills, Abilities:

• High school diploma or general education degree (GED); or one to three months related experience and/or training; or equivalent combination of education and experience.
• Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.
• Ability to communicate, verbally, effectively with guests and co-workers; respond to guest requests.
• Ability to use point of service computer. 
• Full knowledge of state liquor laws. 
• Ability to transport large trays weighing up to 30lbs. through a crowded room on a continuous basis throughout shift.
• Ability to handle cash/credit transactions.
• Ability to operate beverage equipment, e.g., coffee maker.
• Maintains professionalism at all times, demonstrating courtesy and respect to guests and co-workers.

Physical requirements of the position and work environment:

• Must be able to walk, climb stairs.
• Must be able to bend, stoop, and crouch.
• Must use hands to reach, grasp, handle, push and pull.
• Must have good near and far vision.
• Must be able to hear, talk, smell.
• Must be able to lift & carry up to 30 pounds.
• Majority of duties are performed standing and indoors.
• Noise level moderate.

Hilton Nashville Downtown Additional Property Specific Functions:

• Must complete Hilton brand required trainings.
• Must maintain valid Tennessee ABC Card.