Barista

Position Overview

Perform all tasks related to food and beverage service in a courteous and efficient manner while maintaining a clean work area in accordance with company standards and procedures.

Essential Job Functions:

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Become familiar with all menu items and general hotel information.
• Take food and beverage orders from guests and ensure correct and prompt delivery of orders.
• Observe guests to respond if additional service is required.
• Use the automated point of service (POS) system to process orders.
• Clear, clean, reset, and maintain station during shift.
• Follow all proper cash, credit card, and room charge procedures.
• Follow all proper check control procedures.
• Perform other related duties as assigned.
• Other duties and responsibilities as assigned
• The employee may be expected to work in other areas of the hotel when needed to assist operations to perform job duties not necessarily contained in this job description
• Maintain a safe work environment for co-workers and a safe hotel for guests

Qualifications, Job knowledge, Experience, Skills, Abilities

The individual must possess the following knowledge, skills and abilities and be able to explain and demonstrate that he or she can perform the essential functions of the job, with or without reasonable accommodation, using some other combination of knowledge, skills, and abilities:

• High School diploma or general education degree (GED); or 3 to 6 months related experience and/or training; or equivalent combination of education and experience
• TN ABC cards are required.
• Knowledge of the basic functions of food & beverage operations.
• Working knowledge of acceptable standards of sanitation and proper chemical usage.
• Ability to perform basic math skills.
• Ability to handle money and make correct change.
• Ability to communicate effectively and establish and maintain effective working relationships with staff.
• Ability to read, write, and understand English.
• Knowledge, understanding, and compliance of policies and procedures, job descriptions, daily memorandums, chemical labels, and other instructions.

Physical requirements of the position and work environment:

• Must be able to walk, climb stairs
• Must be able to bend, stoop, crouch
• Must use hands to reach, grasp, handle, pull and push
• Must have good near and far vision
• Must be able to hear, talk, smell
• Must be able to lift & carry up to 50 pounds
• Must be able to stand and walk for up to 5 hours and a total of 7 hours in an 8 hour shift.
• Duties may be performed indoors or outdoors. Noise level moderate.

Additional Property Specific Functions:

• Must complete Hilton Brand Standard Training
• Must obtain valid TN ABC license.