Systems Operations Analyst

As a Systems Operations Analyst reporting to Senior Director, Platform Operations, you'll play a critical role in ensuring the reliability and performance of Nasdaq's trading systems and market operations. You will support 24/7 technical operations, troubleshoot real-time issues, and work closely with clients and internal teams to maintain seamless service delivery.

You'll thrive in this position if you're detail-oriented, technically skilled, and passionate about keeping global markets running smoothly in a fast-paced, high-impact environment.

Key Responsibilities

• Monitor production systems in real time, identify issues, and troubleshoot software, hardware, and capacity problems to ensure uptime and performance.
• Support daily market operations, including system startup and shutdown procedures, application updates, and recovery processes.
• Collaborate with clients, network providers, and internal teams to resolve connectivity and technical issues quickly and effectively.
• Maintain operational documentation and procedures to support continuous improvement and knowledge sharing.
• Partner with developers and engineering teams to address operations-related challenges and implement solutions.
  
  

Required Qualifications

• Bachelor's degree in Computer Science, Information Systems, or related field, or equivalent practical experience in data center, trading, or network operations.
• 3 years of experience in technical operations, system administration, or a related field.
• Strong knowledge of Linux environments, including administration and troubleshooting.
• Understanding of networking fundamentals (TCP/IP, DNS, routing, firewalls, load balancing).
• Clear communicator with strong problem-solving skills and the ability to work effectively under pressure.
  
  

Preferred Qualifications

• Experience with Agile and DevOps methodologies.
• Familiarity with scripting (Bash, regex) and tools like GitLab, Docker, or Kubernetes.
• Certifications relevant to systems operations or infrastructure management.
  
  

This position will be located in Philadelphia, and offers the opportunity for a hybrid work environment (at least 3 days a week in office, subject to change), providing flexibility and accessibility for qualified candidates.

Applicants must be authorized to work in the U.S. without the need for employment-based visa sponsorship now or in the future; Nasdaq will not sponsor applicants for U.S. work visa status for this opportunity (no sponsorship is available for H-1B, L-1, TN, O-1, E-3, H-1B1, F-1, J-1, OPT, CPT or any other employment-based visa)

Come as You Are

Nasdaq is an equal opportunity employer. We positively encourage applications from suitably qualified and eligible candidates regardless of age, color, disability, national origin, ancestry, race, religion, gender, sexual orientation, gender identity and/or expression, veteran status, genetic information, or any other status protected by applicable law.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request an accommodation.

What We Offer

We’re proud to offer a competitive rewards package that is meaningful, recognizes the unique needs of our employees and their families and incentivizes employees for their contribution to Nasdaq’s overall success.

The base pay range for this role is $72,000 - $126,000. In addition to base salary, Nasdaq provides a generous annual bonus/commission (short-term incentive), and equity (long-term incentive), comprehensive benefits, and opportunity for growth. Exact compensation may vary based on several job-related factors that are unique to each candidate, including but not limited to: skill set, experience, education/training, business needs and market demands.

Nasdaq’s programs and rewards are intended to allow our employees to:

• Secure Wealth: 401(k) program with 6% employer match, Employee Stock Purchase Program with 15% discount, Student loan repayment program up to $10k, Company paid life and disability plans, Generous paid time off
• Prioritize Health: Comprehensive medical, dental and vision coverage, Health spending account with employer contribution, Paid flex days to support mental wellbeing, Gym membership discounts
• Care for Family: Hybrid home/office schedule (for most positions), Paid parental leave, Fertility benefits, Paid bereavement leave
• Connect with Community: Company gift matching program, Employee resource groups, Paid volunteer days
• Grow Career: Education Assistance Program, Robust job skills training and Professional development opportunities
  
  

For more information, visit Nasdaq Benefits & Rewards Career page.