What are the responsibilities and job description for the Counter Sales Representative position at Napa Auto Parts of Morgan?
We are seeking a customer-focused and detail-oriented individual to join our team as a Parts Counter Representative. This role is essential for providing excellent service to our customers, both in person and over the phone, by helping them identify and acquire the correct automotive parts and supplies for their needs. Responsibilities include, but are not limited to
- Assist customers in identifying and locating the correct automotive parts and supplies.
- Provide accurate information and technical assistance related to automotive parts and repairs.
- Process sales transactions accurately and efficiently, including cash handling and managing invoices.
- Maintain accurate inventory records and participate in stocking and organizing parts and supplies.
- Handle phone inquiries, provide quotes, and follow up on customer orders.
- Build and maintain positive relationships with customers and colleagues.
Qualifications
- Strong Customer Service Skills: Ability to communicate effectively and build rapport with a diverse clientele.
- Basic Automotive Knowledge: Familiarity with common automotive parts and general equipment repair needs.
- Computer Proficiency: Basic computer skills, including the ability to utilize inventory management software and look up parts in digital catalogs.
- Reliability and Punctuality: Proven ability to be dependable and consistently arrive on time.
- Teamwork Ethic: Ability to collaborate effectively with colleagues to ensure a smooth workflow and customer satisfaction.
- Flexibility: Able to work weekends, including Saturday-only availability.
Pay: $14.00 - $18.00 per hour
Benefits:
- Employee discount
- Flexible schedule
- Opportunities for advancement
Work Location: In person
Benefits:
Employee Discounts, 401K Plan, Vacation & Paid Time OffSalary : $14 - $18