Recovery Support Specialist- Part Time

The Living Room is a safe place where someone can talk with a peer if they are experiencing a mental health crisis or overwhelmed by emotional stresses. It is a zero barrier to care peer support program, offering care to anyone over the age of 18. The trained Recovery Support Specialist uses aspects of their personal experience to help guests find and maintain recovery. The Living Room provides peer support, resources, and referrals to those seeking support.

A NAMI Metro Suburban Recovery Support Specialist will work at Oak Park location. All shifts are staffed with at least two Recovery Support Specialists. A Qualified Mental Health Professional is always on call for clinical support. This Living Room operates daily, including weekends and holidays from 12p-8p.Additionally, there may be required trainings or meetings outside of work hours.

We are hiring for 2 part time positions, working 12-8pm, days are TBD upon interview.

ESSENTIAL DUTIES AND RESPONSIBILITIES

This job description is not intended to be all-inclusive. Employee will also perform other duties as assigned.

Effectively Deliver Services to Guests:

• Approach guest interactions from a non-judgmental standpoint, utilizing aspects of the following evidence based models and techniques: strength based and person centered approach, trauma informed care, motivational interviewing.
• Utilize recovery tools to assist guests in building a strong foundation in their recovery, while tracking progress and celebrating success. Some tool usage would be SMART Goals, Wellness Plan, Self Care Plan.
• Assist guests in navigating multiple systems (mental health, insurance, State benefits, etc.) through coaching and modeling, assisting in guests skill development
• Working with guests to address social determinants of health by screening for security in housing, food, employment or education, and healthcare, linking and following guest to completion.
• Meet one on one with guests on an ongoing basis to create and check in on recovery and social determinants of health plans, which outline current strengths and areas of need
• Collaborate with guests to create Safety Plans as needed.
• Coordinate with other members of guests support team as needed.
• Provide guests with resources and referrals to relevant services.
• Acknowledges own lived experience and shares parts of recovery story as appropriate and relevant.
• Models effective coping techniques, boundaries, and self care strategies.
• Facilitate Recovery Support Groups if applicable.

Administrative Duties:

• Utilizes Apricot database to enter guest profiles, recovery tools, and case notes within 24 hours.
• Completes follow up calls to first time guests within 24 hours.
• Writes Care Cards to guests quarterly.
• Assist in the development of resource materials and preparation and maintenance of accurate records and information
• Composes and sends end of shift report
• Compose Weekly Success Stories
• Completes applicable trainings, approved by supervisor, to enhance knowledge and skills.
• Remain HIPAA compliant
• Act as a Mandated Reporter

Actively Engage with Team:

• Communicate and collaborate with team members during shift.
• Assist in hospitalizing guests when needed.
• Participate in weekly supervision
• Effectively communicate with leadership and colleagues to debrief, consult, and receive support as needed.
• Accountable for reviewing and responding to emails, including training material and resources.

Skills:

• Be flexible within role and while working with guests and team
• Accountable for self and actions.
• Ability to independently make decisions
• Work both autonomously and on a team
• Strong organizational and planning skills
• Comfort in discussing and working with a variety of mental health symptoms including: suicide, suicide prevention, and psychosis.
• Understanding individuals experiencing a mental health crisis may present with a variety of behaviors including verbal aggression, inappropriate language, loud voices, crying, etc.
• Acts within ethical standards and demonstrates healthy boundaries
• Demonstrated strong written and oral communication skills
• Intermediate level of skills in use of Microsoft office components of Word, PowerPoint and Excel.

Organizational Competencies:

• Decision-making
• Integrity
• Customer Service
• Teamwork
• Empathy
• Mission-driven
• Cultural Humility
• Growth Mindset

Education and Experience

• Bilingual- English/Spanish preferred
• Obtained or working towards Certified Recovery Support Specialist certification valid in Illinois is required
• A Bachelor’s degree in allied health profession is preferred
• Training in the Illinois Certified Recovery Support Professional Performance Domains: Advocacy, Professional Responsibility, Mentoring, and Recovery Support
• A work history in mental health service delivery is desirable.
• Experience working with adults preferred

Pay: $22.00 - $24.00 per hour

Benefits:

• Paid time off

People with a criminal record are encouraged to apply

Application Question(s):

• Understanding the work hours are 12-8pm, what days of the week are you available to work and how many hours per week are you able to work?
• This position requires you to meet the State requirement to obtain your Certified Recovery Support Specialist credential- for that credential, you must be living well in your own mental health recovery and willing to disclose that to others. Do you meet this qualification?

Education:

• Bachelor's (Preferred)

Language:

• Spanish (Preferred)

Work Location: In person

Salary : $22 - $24