Administrative Coordinator / Client Services

Position Overview

We’re looking for a highly organized, detail-oriented Administrative Coordinator to manage client communication, scheduling, and internal systems. This is a key role that keeps our operation running smoothly and ensures a professional experience for every client.

Key Responsibilities

• Communicate with clients via phone, email, and messaging
• Schedule consultations, training sessions, and programs
• Manage invoicing and payment tracking
• Maintain and update client records in CRM systems (Salesforce or similar)
• Coordinate internally with trainers and staff
• Ensure a consistent, professional client experience from first contact to program completion

What We’re Looking For

• Prior administrative or client service experience (required)
• Experience using CRM systems (Salesforce or similar strongly preferred)
• Strong communication skills—clear, professional, and responsive
• Highly organized with strong attention to detail
• Ability to manage multiple tasks without things slipping through the cracks
• Reliable, accountable, and comfortable working in a structured environment

What We Offer

• Competitive pay based on experience
• Stable, professional work environment
• Opportunity to grow with an established and respected business
• A role where your organization and communication directly impact client success

Who This Is NOT For

• Someone who struggles with organization or follow-through
• Someone who struggles with oversight OR working independently (both are required)
• Someone uncomfortable communicating clearly and consistently with clients and staff
• Someone uncomfortable with being around dogs, lots of dogs, all day long!
• Someone uncomfortable with noise (dog are barking all day long)