HRIS Administrator (UKG)

The NAACP Legal Defense & Educational Fund, Inc. (LDF) is the country’s first and foremost civil and human rights law organization. Founded in 1940 under the leadership of Thurgood Marshall, who subsequently became the first Black U.S. Supreme Court Justice, LDF was launched at a time when the nation’s aspirations for equality and due process of law were stifled by widespread state-sponsored racial inequality. From that era to the present, LDF’s mission has been transformative — to achieve racial justice, equality, and an inclusive society.

LDF’s litigation, public policy advocacy and public education programs in the substantive areas of criminal justice, economic justice, education, and political participation seek to ensure the fundamental and basic human rights of all people to quality education, economic opportunity, the right to vote and fully participate in democracy, and the right to a fair and just judicial system. LDF continues to make an impact in the area of public service and was recognized by Fast Company as one of its 2023 Brands That Matter under its public service category.

The HRIS Administrator serves as the UKG HRIS system technical subject matter expert (SME) and UKG Systems Administrator. As the technical point of contact for the UKG HRIS system, the administrator will provide UKG security, application, configuration, testing of system changes, new product releases, and reporting support to the team. They will also participate in creating, documenting, and maintaining processes to ensure data integrity, and will provide end user support for assistance, training, and troubleshooting to the LDF staff, HR and payroll team users. Participation in other HRIS projects assigned.

Duties/ Responsibilities

• Provide technical support and ongoing maintenance for HRIS system including but not limited to configuration, security, and file/data transfers.
• Serve as point of contact for designated UKG products. Assist staff with maintaining data integrity, report writing and testing of configuration changes.
• Support users to create data views and reports to improve productivity concentrating on HR metrics, payroll, benefits administration, learning, talent management, and organizational performance.
• Configure and maintain business structures, data views, control center, timekeeping, user access, pay rules, basic scheduling, absence management and accruals.
• Test fixes to ensure an incident has been adequately resolved.
• Train staff to use the UKG platform efficiently. Offer continuous support and resolve any user queries or issues.
• Research, troubleshoot and resolve system, integration and interface issues and unexpected results. Work with internal teams and escalate identified issues as appropriate to IT, HR, Payroll or outside vendor.
• Recommend system design and configuration changes. Build, test, and implement changes in collaboration with HRIS team, payroll, IT and/or outside vendor.
• Participate in HR and payroll projects involving future product implementations, new functionality, process improvement and related administration.
• Support additional product implementations, UKG releases, and other technical projects assigned.
• Analyze reporting needs and develop Business Intelligence reports within UKG.
• Participate in HRIS and payroll related projects to streamline and improve efficiency and effectiveness. Communicate any changes to other areas within HR/Payroll.
• Work closely with the Senior Director, HR staff and payroll to provide additional support as needed.
• Create and update knowledge-based articles for common issues to facilitate self-service for end-users.
  
  

Required Skills/Abilities

• Strong interpersonal and customer service skills.
• Excellent organizational skills and attention to detail.
• Ability to prioritize tasks and to delegate them when appropriate.
• Must be detail oriented and a self-starter, comfortable taking initiative
• Knowledge of UKG Payroll and Benefits is a plus
• Understanding of integration between UKG and other HRIS & Business applications
• Knowledge of business operations/processes and using industry best practices/standards to complete analysis, design, and documentation.
• Effectively build relationships with key stakeholders at all levels.
• Ability to handle confidential information in a responsible and accurate manner
• Strong proficiency with Microsoft Office Suite, including Word, Excel, Power Point, Teams.
• Experience in quality assurance testing of application software.
• Experience in creating operating procedures, user guides, and/or training material.
  
  

Education And Experience

• Bachelor’s degree in Computer Science, HR, or related field
• 6 years HRIS systems administration experience required, experience in UKG and its related modules.
• Experience with pivot and lookup tables, as well as database and reporting writing experience
• Experience with labor categories, attendance/leave policies, and assignment profiles
• In-depth knowledge of standard UKG Pro and Workforce Management implementation and maintenance, certification preferred.
  
  

The Salary Range For This Position Is

New York: $82,400 to $100,000

Washington DC: $79,200 to $96,000

LDF offers all eligible employees a generous benefits package. To learn more click the following link 2025 Benefits Overview.

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The NAACP Legal Defense and Educational Fund, Inc. is proud to be an Equal Opportunity Employer. We are committed to providing equal employment opportunities to you without regard to race, creed, color, religion, national origin, sex, sexual orientation, pregnancy, marital status, age, veteran status, medical condition or disability, genetic information, gender identity, or any other protected status under federal, state, or local law.