What are the responsibilities and job description for the Peer Support Specialist position at N Phases?
Peer Support Specialist
Company: N Phases
Location: 6047 Tyvola Glen Circle, Suite 244, Charlotte, NC 28217
Job Type: Full-Time / Part-Time
Phone: 704-274-6209 | 980-745-7588
About N Phases
At N Phases, we believe that healing, growth, and change happen through connection. Our mission is to empower individuals to move through life’s challenges with resilience, hope, and purpose. We provide person-centered support to individuals navigating recovery, mental health challenges, and major life transitions — meeting each person where they are in their journey.
Position Overview
As a Peer Support Specialist, you will use your own lived experience of recovery, mental health, or other life challenges to inspire hope and model wellness for others. You’ll provide emotional support, guidance, and advocacy while helping individuals build self-confidence, set goals, and access community resources.
Responsibilities
- Offer one-on-one and group peer support services in a nonjudgmental, compassionate manner
- Use personal experience to promote recovery and self-advocacy
- Help individuals develop coping skills, identify strengths, and create action plans
- Support clients in navigating community resources and treatment systems
- Collaborate with multidisciplinary team members to ensure holistic, person-centered care
- Maintain confidentiality and professional boundaries at all times
- Document interactions and progress according to company standards
Qualifications
- Lived experience with recovery (mental health, substance use, trauma, or similar)
- Certified Peer Support Specialist (or willingness to obtain certification within 6 months of hire)
- Strong interpersonal communication and active listening skills
- Ability to foster trust and build supportive relationships
- Reliable, empathetic, and committed to empowering others
- Basic computer skills and comfort using digital communication tools
Why Join N Phases?
- Supportive and inclusive team culture
- Opportunities for professional growth and continuing education
- Meaningful work that changes lives
- Competitive pay and benefits package
To Apply
Please send your resume and a brief cover letter describing your lived experience and why you’re passionate about peer support to [nphases23@gmail.com].
You may also contact us at 704-274-6209 or 980-745-7588 for more information.
Job Types: Full-time, Part-time
Pay: $19.00 - $21.00 per hour
Benefits:
- Flexible schedule
Work Location: In person
Salary : $19 - $21