Project Manager

As Project Manager in the CTO CtB programme, the role holder will provide direct oversight of the programme(s)/ project(s)’, financial and outcome accountability, reporting to a Portfolio Manager within CTO. In executing this role, the Project Manager will need to:

•             Accountable for implementing Agile values and framework in projects and programs.

•             Drive Scrum ceremonies through planning, review and retrospective.

•             Collect and review Scrum artifacts to ensure the expectations of Product Owners are met.

•             Drive Scrum-of-Scrums for dependent projects/teams to identify impediments and resolve.

•             Conduct backlog refinement with Product Owner, Scrum team and other relevant stakeholders.

•             Review and set the velocity for the team.

•             Prepare and present burn-down charts and dashboards to the leadership to secure their buy-in.

•             Own the JIRA Boards and ensure they reflect the true statuses of the projects.

•             Conduct CI/CD pipelines workshop with Product Owners and other stakeholders.

•             build strong relationships with senior stakeholders within IT, Global Businesses, Finance 

•             work closely with their respective Portfolio Manager, the Global CTO Transformation Practice team and their senior stakeholders to ensure alignment of their project/programme with the wider change portfolio and group strategy, values and behaviour

•             provide board level overview of progress, lead and direct multidisciplinary teams across all global businesses, global functions and regions

•             lead end to end execution and responsibility for all aspects of the project/programme, including definition, planning, execution & implementation, governance & control, financial, resource and change management.

•             Provide financial analysis, including being able to contextualise financial data into business activities and conclusions

•             Ensure the adherence to financial processes and procedures at project/programme level, as set and communicated by Group, regulators and CTO TRANSFORMATION Practice.

•             Own the the identification and escalation of any budgetary related risks, issues and opportunities to portfolio/function as appropriate.

•             have responsibility for effective handover of the project/programme into Business as Usual operations to support effective benefits realisation.

•             have responsibility for deploying the Change Frameworks and respective methodologies within their Programme/Project and instilling good programme/project disciplines within their project and wider team.

•             lead and manage within the matrix environment to enable successful delivery.

Principal Accountabilities: Key activities and decision making areas

Impact on the Business Function

•             Plans effectively around delivery constraints and optimizes the programme/project plan to maximize benefits and minimise risk. Develops the plan within constraints, considering the delivery approach, key milestones and dependencies within the plan, requirements and scope, effort and resources, budgets and quality.

•             Ensures the baseline measures are established which include scope, requirements, benefits, schedule and budget are managed as outlined in project and programme management frameworks. Identifies and intervenes where there is slippage and variance from plan.

•             Plans and tracks operating, and capital spend within budgetary constraints and reports risks and discrepancies. Tracks and reports on financial business case commitments and ensures adherence to financial processes. Leads by example and encourages excellent financial management in others.

•             Oversees the tracking of projects(s) risks, issues, dependencies and assesses the impacts on the benefit realization for the project(s) and takes action to minimise impact, actively challenging and removing obstacles

•             Influences and collaborates with CTO and other ITD and global business stakeholders and partners to drive the transformation outcomes.  Represents CTO, where necessary, at discussions regarding project/programme prioritisation and to create buy-in for risk mitigation and contingency plans

•             Obtains sponsor and stakeholder buy in to plans, key commitments and changes against baseline as they arise

•             Obtains sponsor and stakeholder sign off for deliverables, formally closes project, assesses stakeholder satisfaction and captures feedback. Captures key learns from each project.

•             Articulates to stakeholders the targeted benefits and takes joint responsibility for benefits realisation

•             Manages the initiative sponsor(s), working with them to ensure project deliverables are met

•             Plans and manages the implementation of multiple people related transformation projects, to ensure business benefits are realised and that the transition from current state to target state is smooth.  Ensures that the CTO organization and other change audiences are ready, willing and able to function in the new business environment. 

•             Works closely with delivery partners on planning, design and estimating, bringing together teams; actively managing dependencies between these teams and other projects and prgrammes

•             Sets the pace and operating rhythm, driving a culture of achievement and ensures pace by identifying and removing barriers to transformation projects/programmes and their success

•             Promotes pace and energy within the team and leads by example

Customers / Stakeholders 

•             Provides key inputs in the delivery of highly complex and business critical change effort in accordance with industry best practices and methodologies in the process of establishing creditability for CTO.

•             Monitors and reports on the project/programme/portfolio and intervene when project/programmes go off track

•             Provides timely updates for the Global/Regional/Business/Functions

•             Enables Executive Leadership Teams to review the performance against the project/programme objectives and identify future roadmap

•             Ensures all agreed costs, quality and delivery commitments to stakeholders are met

•             Proactively monitors areas of concern and risks within the portfolio and provide recommendation to mitigate them to ensure Service Level Agreements (SLAs) of delivery are met

•             approach

•             Promotes adherence to project/programme governance model and use of Group defined standards and tools for processes such as risk logs, change control and resource requests

•             Sets the pace and operating rhythm of the project/programme, driving a culture of achievement and ensures pace by identifying and removing barriers to project success

•             Demonstrates financial acumen to develop a Global business case, including investments, detailed benefits and link to overall finances of the business

•             Ensures Global/Regional teams following frameworks and methodologies thus driving a common high performance approach

•             Ensures key learning are captured from each project/programme and feeds these back into the business to improve methodologies and share best practice

Leadership & Teamwork 

•             Act as inspirational role model for the CTO colleagues and line managers and contribute to developing its leadership talent and resourcing strategies. These efforts will help position as top provider of CTO services in each of its primary markets and achieve maximum profitability and growth.

•             Proactively enhance, drive and execute guidelines that ensure that all programmes/projects are implemented in a manner that will ensure customer value, maximized revenues, cost savings and improved efficiencies.

•             Maintain regular dialogue with Global and Regional CTO Leadership teams in support of best practice initiatives and developments that will establish and maintain vibrant, enthused, and highly energised work environments.