What are the responsibilities and job description for the Sales Coordinator position at N C Machinery Co.?
Job Details
Description
About the Role
N C Power Systems is seeking a detail-oriented and customer-focused Sales Coordinator to support the success of our Washington Sales Team. This role serves as a key liaison between multiple departments, ensuring equipment orders, inventory records, and customer transactions are processed accurately and efficiently.
Key Responsibilities
We offer a competitive benefits package that includes hourly rate from $30.50 to $40.40 per hour.
Harnish Group Inc. is the Caterpillar Dealer in Central and Western Washington, Central and Eastern Montana, Northwestern Wyoming, Northwestern North Dakota and the state of Alaska. Our Member Companies are N C Machinery, N C The Cat Rental Store, N C Power Systems, Tractor & Equipment Co., T & E The Cat Rental Store, T&E Power Systems, SITECH Northwest Inc., representing Caterpillar and other manufacturers. A family owned and managed company since 1929 with over 1200 employees, our Mission is to help our customers succeed by providing premier business solutions delivered by engaged employees through teamwork and excellence.
Description
About the Role
N C Power Systems is seeking a detail-oriented and customer-focused Sales Coordinator to support the success of our Washington Sales Team. This role serves as a key liaison between multiple departments, ensuring equipment orders, inventory records, and customer transactions are processed accurately and efficiently.
Key Responsibilities
- Process equipment and attachment orders from initial sale through completion.
- Coordinate and communicate effectively with Sales, Service, Parts, and Credit teams to ensure seamless transaction processing.
- Manage and submit post-sale claims related to Caterpillar equipment transactions.
- Maintain and update internal databases to ensure inventory accuracy and data integrity.
- Support attachment ordering activities and assist with inventory control processes.
- Deliver exceptional customer service by maintaining a high level of responsiveness and professionalism with both internal and external customers.
- Contribute to continuous process improvement and operational efficiency within the sales support function.
- Proficiency in Microsoft Office Suite, including Outlook, Excel, and PowerPoint.
- Associate degree (AA) preferred.
- Two or more years of experience in a sales support, customer service, administrative, or related role within a sales organization may be substituted for formal education.
- Strong organizational skills with exceptional attention to detail.
- Excellent verbal and written communication skills.
- Ability to manage multiple priorities while maintaining accuracy and professionalism.
- Strong customer-service mindset and commitment to delivering positive experiences.
- Ability to collaborate effectively across departments and build productive working relationships.
- Self-motivated, dependable, and capable of working in a fast-paced environment.
- Demonstrated ability to maintain accurate records and manage detailed administrative processes.
We offer a competitive benefits package that includes hourly rate from $30.50 to $40.40 per hour.
- Retirement: 401k w/ Company Match and Profit Sharing
- Paid Time Off: Paid Vacation, Holiday & Sick Leave
- Health Insurance: Premera Blue Cross Medical w/Telehealth & Dental
- Vision Insurance: VSP Vision Insurance.
- Insurance: Company Paid Life, AD&D & Disability Insurance
- Guidance Resources: Employee Assistance Program
- Rewards: Quarterly Employee Recognition Cash Program
- Discounts: CAT Products, Rental/Sales Discounts
- Financial Access: Credit Union Membership is available
- Growth/Stability: Career Growth Opportunities within a 4th Generation Family owned Company for 96 years
- Tenure: Seniority Bonus, starting at 5 years
- Talent Referral Program: Employee Referral Bonus
Harnish Group Inc. is the Caterpillar Dealer in Central and Western Washington, Central and Eastern Montana, Northwestern Wyoming, Northwestern North Dakota and the state of Alaska. Our Member Companies are N C Machinery, N C The Cat Rental Store, N C Power Systems, Tractor & Equipment Co., T & E The Cat Rental Store, T&E Power Systems, SITECH Northwest Inc., representing Caterpillar and other manufacturers. A family owned and managed company since 1929 with over 1200 employees, our Mission is to help our customers succeed by providing premier business solutions delivered by engaged employees through teamwork and excellence.
Salary : $31 - $40